RusticChicLtd

Mayfair, United Kingdom

956
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (153)
1.5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (153)
956
sales
1.5 years
on Etsy
956
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (153)
1.5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (153)
956
sales
1.5 years
on Etsy
956 Sales

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PHONG

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PHONG

Reviews

4.8 (153)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About RusticChicLtd

Resin Handmade Lover

Sales 956
On Etsy since 2024

Resin Handmade Lover

Handmade Resin with Passion

Shop members

  • shop-member-photo
    Phong

    Curator

    Hi I'm the Phong ^^ If you need any assistant, feel free to message me! I'm always ready to help!

Shop policies

Last updated on Sep 19, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on Mar 19, 2026

Frequently asked questions

Product Information

Each order includes one lamp and one remote.

Please note that the remote battery is not included. The remote only works with a CR2025 battery, and other battery types are not suitable.

The lamp is powered by a USB cable and needs to remain plugged in while being used.

The light source is placed at the top of the lamp, and the wiring is intentionally left visible at the back as part of the design. Because of this, we do not accept refunds based on preferences regarding the wire placement.

Since every item is handmade, small imperfections such as light scratches on the wood or tiny bubbles may sometimes appear. In cases of serious defects, a partial refund may be available.

If you believe your item has a major defect, please contact us!

Before buying, please note

All of our items are made to order, so processing times are usually longer than ready-made products. Delays can sometimes happen, and we will let you know if your order requires additional time.

If you need your item for a gift or by a specific date, please message us before placing your order so we can confirm whether it is likely to arrive on time.

Delivery and Tracking

Most made-to-order items take around 1–2 weeks to produce, but processing times may become much longer during busy holiday seasons such as Christmas, so we recommend ordering early.

If your tracking status shows “Pre-transit,” this usually means the parcel is still on its way to the destination country, which often takes around 7–10 days. If there is still no update 10 days after dispatch, please contact us so we can help check on it for you.

Custom and personalised orders

All custom orders must be discussed with us through messages before an order is placed.

Once a custom order has been approved and started in production, it is non-refundable.

After an order has been shipped, refunds are not available unless the item arrives with a major defect, such as being broken or the light not working.

If you are unhappy with the completed custom item, we can offer one remake only.

Please also keep in mind that progress updates for custom orders are quite limited. If you would like more frequent updates, please message us directly.

Sizing details

The size of each product is listed in the item description, so please read it carefully before purchasing.

If you would like a clearer idea of the size, or if you are unsure how the lamp will look in person, feel free to message us and we can provide a reference photo when available.

Seller details