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Frequently asked questions
Where can I print my digital art?
Recommended online print services:
U.S. printing service: mpix.com / finerworks.com / printique.com / nationsphotolab.com
Canada printing service: posterjack.ca / pictorem.com / henrysphotocentre.com
U.K. printing service: theprintspace.co.uk
European printing service: beyondprint.eu
𝐅𝐨𝐫 𝐭𝐞𝐜𝐡𝐢𝐜𝐚𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐞𝐚𝐦 𝐟𝐨𝐫 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞.
While you can also print at local copy centres like Staples, Walgreens, etc., print quality varies.
I highly recommend a professional online print service.
If using a home printer, color outcome/quality will vary.
𝐒𝐞𝐧𝐝 𝐨𝐧𝐥𝐲 𝐟𝐢𝐥𝐞𝐬 𝐭𝐨 𝐩𝐫𝐢𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 - 𝐧𝐨𝐭 𝐥𝐢𝐧𝐤𝐬.
What type of paper should I choose?
A heavyweight matte paper or card stock is a perfect budget friendly choice.
Premium archival fine art paper with a slight watercolor or linen texture will result in the most authentic vintage art reproductions.
Can I get a custom size?
𝐈 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐨𝐧𝐥𝐲 𝐎𝐍𝐄 (𝟏) 𝐫𝐞𝐬𝐢𝐳𝐞 𝐩𝐞𝐫 𝐥𝐢𝐬𝐭𝐢𝐧𝐠.
Current turn around time for resize requests is 2-3 business days.
Please reach out to me prior to purchase to verify resize can be done.
𝐄𝐱𝐜𝐥𝐮𝐝𝐞𝐬 𝐓𝐕 𝐚𝐫𝐭
𝐄𝐱𝐜𝐥𝐮𝐝𝐞𝐬 𝐜𝐫𝐞𝐚𝐭𝐢𝐧𝐠 / 𝐚𝐧𝐝 𝐨𝐫 / 𝐫𝐞𝐬𝐢𝐳𝐢𝐧𝐠 𝐬𝐩𝐥𝐢𝐭 𝐩𝐚𝐧𝐞𝐥 𝐬𝐞𝐭𝐬
𝐄𝐱𝐜𝐥𝐮𝐝𝐞𝐬 𝐚𝐫𝐭𝐰𝐨𝐫𝐤 𝐢𝐧 𝐬𝐪𝐮𝐚𝐫𝐞 𝐝𝐢𝐦𝐞𝐧𝐬𝐢𝐨𝐧𝐬
Can I use your artwork for commercial use?
Can I use your artwork for commercial use?
Rustic Print Shoppe artwork is for 𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋 𝐔𝐒𝐄 𝐎𝐍𝐋𝐘
◆ You are not permitted to use, share or distribute or reproduce our files for commercial use or resale in any form
◆ You are not permitted to use files to edit or make changes to then in turn use for commercial use or resale in any form
© RUSTIC PRINT SHOPPE
What size picture frame do I need?
Your purchase includes several art files of varies size that you can fit to most standard print sizes. Contact the print shop you are using for technical questions on sizing/cropping.
I can't find my download notification email or Etsy receipt.
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding transaction@etsy.com to your address book or safe list can help you locate these emails in the future.
I purchased a digital item, but I don't have an Etsy account.
If you purchased an instant digital download as a guest, you'll find a link to download your files in the receipt email that was sent to you after purchase.
If you don't see the emailed receipt from Etsy, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding transaction@etsy.com to your address book or safe list can help you locate these emails in the future.
Downloading from Google Drive.
You do not need a Gmail account to download the files. I always recommend downloading your files directly to your personal computer or device.
To download the high resolutions files, open the individual file you need and do a direct download by clicking the "Download" button in the top right. You can also right click the file and select "Download".
Download each file that you need individually. Do not download entire folders or groups of files unless you are familiar with extracting compressed zip files.
Apple Pay / Apple ID
If you paid via Apple Pay or logged in through an Apple ID and cannot locate your order, or did not receive the emailed Etsy receipt, please read below.
When signing into Etsy through the app, you may have chosen the option "Hide My Email", which creates a unique, random email address to use with apps, websites, etc, to keep your personal email private.
In turn, you will not receive the Etsy email receipt with the link to download your files. Instead, it was sent to the randomly created email address.
If you cannot locate your order by logging into your Etsy account through a web browser (Etsy.com - not the app), please reach out to me through Etsy messaging. Etsy support could also help you locate your order.