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Reviews
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karen on Feb 4, 2020
4 out of 5 starsThe customer service is great. Our order got lost in shipping and they did everything they could to find it. It took awhile to get but we finally got it.
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Tiffanie on Mar 16, 2018
5 out of 5 starsLove it! It looks so cute in our house. It's bigger than I expected which is great. It fits all our blankets. I can see this being used in other parts of the house if I need to do another job. :) Thank you! Great communication during the entire ordering/shipping process.
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Vana on Jul 28, 2017
5 out of 5 starsBeautiful item, as described. Very happy with seller. Recommended!
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Etsy buyer on Nov 23, 2016
5 out of 5 starsCame on time. Looking lovely. Regreting not ordering 2 of them!!
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Etsy buyer on Feb 20, 2016
5 out of 5 starsArrived in perfect shape, now we just need to frame it. Hopefully we can find the perfect match for it. Thank you...
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Zsolt on Dec 21, 2015
5 out of 5 starsIt is a really great product! The material is really soft and high quality, calling for a touch all the time :) I was afraid it won't last in kids hands to long, but it still is and they love it. RustyCity was really helpful and flexible with the order and shipping, thanks for your support!
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Joanna on Sep 16, 2015
5 out of 5 starsI'm so happy to receive it! Great design, original and practical all over in our house! The kids love it so am I! Quick shipping, kind service! Thank you so much!
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About RustyCitydotcom
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Shop policies
As you can see we sell our own handmade rustic interior accessories. We make them with love and joy, in our tiny workshop.
We really hope you will find something which helps you to express your style, your inner feelings and soul.
Accepted payment methods
Returns & exchanges
Payment
Shipping
Regarding physical items: if the item is ready to ship (if not, we make it in a few days!), we ship it within a 2 or 3 workdays and provide you the tracking information. We use only track-able shipping methods, but please note that some of the countries does not support tracking.
Regarding digital content:
You will receive an email from Etsy almost immediately after payment, letting you know your file is ready to download. If this doesn't happen within 15 minutes, please check your spam folder first but then feel free to contact us if nothing is there.We can send the file directly to your email, if there are any problems.
The rate charged for the shipping of your order is based on the weight and size of your products, and your location.
Sometimes it is not easy to estimate shipping prices, for example if you order multiple posters they can be delivered together without additional cost, but if you order a poster and a concrete item, unfortunately we cannot package them together.
So if you order multiple items and you feel your shipping price not reasonable, please contact us!