SAYASDIGITAL

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from
me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any
third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its
privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me),
such as your name, email address, postal address, payment information, and the details of the product that you’re
ordering. You may also choose to provide me with additional personal information (for a custom order mug, for
example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to
provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my
mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining
information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your
rights or interests, such as 1) providing and improving my services. I use your information to provide the services
you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy
and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy
and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited
reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under
both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such
as delivery companies. I will share your personal information with these third parties, but only to the extent
necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is
reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms
and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d)
protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in
my Privacy Policy. However, I may also be required to retain this information to comply with my legal and
regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the
following time period: 2 years.
Transfers of Personal Information Outside the EU
Currently, I don’t transfer personal information of my customers outside the EU. If this case needs to be changed in
future, this shop policy will be updated and the update will be announced on “Announcements” section of my shop.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal
information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe
these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by
contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information.
Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete
your personal information permanently upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii)
receiving marketing messages from me after providing your express consent to receive them. In such cases, I will
delete your personal information unless I have compelling and legitimate grounds to continue using that
information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without
prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Ayten Mahiroğlu, am the data controller of your personal information. If you
have any questions or concerns, you are always welcome to contact me via my social accounts which are linked at
“About” section of my shop but it is the best to contact me on my business e-mail, aytenarisoy8@gmail.com, to keep it
more formal.