SarahWebsterSmithLLC

Effective Date: May 20, 2024

Sarah Webster Smith LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with us in any other way.

Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number, and postal address.
• Transaction Information: Payment details, order history, and transaction details.
• Marketing Information: Preferences, interests, and engagement with our marketing communications.

How We Use Your Information
We use your personal information to:
• Provide, maintain, and improve our services.
• Process transactions and manage your account.
• Communicate with you about your orders.
• Send you marketing communications, including promotional offers and updates.
• Analyze and improve our marketing efforts.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of this page and provide additional notice as necessary. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: sws@sarahwebstersmith.com

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Shipping & Return Policy

All artwork is shipped directly from Houston, Texas. Delivery times will vary, but you can expect for the print or painting to be shipped within 14 business days. Once shipped, shipping time is approximately 5-8 business days. (Please note that on occasion, delays in dispatching order may occur if artwork is going viral on social media. Your patience is greatly appreciated, but please note that Sarah Webster Smith LLC is dedicated to shipping your order as soon as possible.)

All paintings and prints will be carefully wrapped and packaged to ensure a safe and timely arrival.

Shipping costs are listed at checkout and are dependent on the piece's size and weight. Shipping costs may be higher if a piece is extra fragile or heavy.

Sarah Webster Smith is unable to change the address once it has dispatched from her studio. Please contact her through the contact page as soon as possible. Sarah Webster Smith LLC is not responsible for undelivered packages based on incorrect shipping addresses given by the customer. Please ensure that you provide the complete and correct mailing addresses at the checkout.

If a piece arrives damaged, please let us know by emailing sws@sarahwebstersmith.com immediately. We will talk through your situation and how to handle it.

Should a piece get lost in the mail, please file a claim using your tracking number and order details. For assistance, please email us at sws@sarahwebstersmith.com.



All sales are final and cannot be returned or exchanged.