SaddleHillStudios

Custom Jewelry Packaging, Earring Cards & More

Arlington, Texas
|
| 91,005 Sales | 5 out of 5 stars 5 out of 5 stars

SaddleHillStudios is a Star Seller!

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Announcement    We specialize in creating customized jewelry cards, tags, labels, and more! We've been around since 2013 and have built a reputation for choosing only the best quality papers to work with and having amazing designers. We create packaging products that improve brand recognition and make items stand out.

Announcement

Last updated on May 15, 2023

We specialize in creating customized jewelry cards, tags, labels, and more! We've been around since 2013 and have built a reputation for choosing only the best quality papers to work with and having amazing designers. We create packaging products that improve brand recognition and make items stand out.

91005 Sales

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Saddle Hill

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Saddle Hill

Reviews

Average item review
5 out of 5 stars
(18585)
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About SaddleHillStudios

Sales 91,005
On Etsy since 2013

Saddle Hill Jewelry Display Cards & Packaging Products

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, shipping address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of cards, etc), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Dropbox is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Amber Almanza, am the data controller of your personal information. If you have any questions or concerns, you may contact me at cs [!at] saddlehillstudios.com. Alternately, you may mail me at:
1015 Commercial Blvd N Ste 600, Arlington, TX 76001
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 16, 2023

Frequently asked questions

CURRENT PROCESSING TIME

Our current processing time is 5-7 business days and applies to blank and customized orders since we process ALL orders in the order they are received. Orders of more than 10 sets may require additional processing time.
If you need your items in a hurry, please purchase a rush order listing here:
https://www.etsy.com/listing/209202612/
***Note: Business days are M-F and major holidays.

LOGO REQUIREMENTS

Logos must be submitted in print quality.

We do everything we can on our end to ensure prints are clear and not fuzzy or grainy. It is your responsibility to ensure that we receive the best quality image file to work with.

If you're not sure if your logo will work for the item(s) you'd like, feel free to contact us and we'll be happy to test it for you!

DIGITAL PROOFS

A digital proof is a screenshot of your template, not a printed sample. All new products or orders receive a proof via email if the customization form provided after purchase is completed.

We are NOT responsible for any delays resulting from a slow approval time for proofs.

If we do not receive a reply to a proof within 48 hours, we will will proceed with the order or extend the processing time.

REORDERS AND SAVED TEMPLATES

We save your template design and image files for up to 1 year from your last order! This ensures that re-orders of the same product will be possible.
We may have to change papers due to discontinuations at the paper mill. IF this happens, we will need you to select a new paper color.

Artwork Alignment

Please consider that cutting machines can accurately cut within a 1-3mm tolerance. We personally use a 2mm minimum tolerance for design alignment. For this reason, we do NOT recommend printing borders or lines around the edges of your items. A line or border around your design can make the print look misaligned even if there's only a 0.5mm difference. Please consider this when creating the designs for your items!

SHIPPING DELAYS

We are not responsible for, nor can we prevent delays with the USPS. We ship all items within their scheduled times, but free shipping (first class) can take 3-5 days if there are no delays.

Seller details

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