Privacy Policy - In line with New EU/UK GDPR Laws coming into effect 25th May 2018


GDPR – Privacy Policy Samfire Handmade / Samfire Designs / Samfire Greeting Cards – all trading names owned/operated/managed by Louise Burgoyne and associates (Written and posted) 14th May 2018.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information I collect
Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of Greetings Card, for example), if you contact me directly.
2. The legal bases I rely on to collect, use, and share personal information
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


3. The third parties with whom I share personal information
Information Sharing and Disclosure:
Information about my customers is important to my business. I do not sell your information to third parties. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery service companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I keep personal information
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period of no longer than: 5 years from the date provided with said personal information.

5. If transferring personal information outside of UK and Europe, how the transfer will be handled
Transfers of Personal Information Outside the EU/UK:
I may store and process your information through third-party hosting services in the US and other jurisdictions (including but not limited to Secure “Cloud” Storage providers, International Postal Services/Carriers/Courier Service providers). As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU/UK, I rely on Third Party Host providers, Google, Microsoft Security Privacy Policies and Privacy Shield/Security as the legal basis for the transfer, For Example Microsoft OneDrive and Google Cloud are “Privacy Shield” certified. We also maintain that we will not share your details with service providers that do not provide statutory security features.
6. Buyers’ rights and my Contact Details
Your Rights:
If you reside in certain territories, including (but not limited to) the EU, UK, US, Canada, Australia; you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU/UK and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU/UK data protection law, I, Louise Burgoyne, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Info@Samfirecards.co.uk. Alternately, you may send mail correspondence to:
Louise Burgoyne, (Samfire Handmade/Samfire Designs), 32 Reform Street, Stamford, PE9 2XB, UK.