ScribblePatchDesigns Privacy Policy
This Privacy Policy describes how and when I, Dean Walker (operating as ScribblePatchDesigns), access, use, and share information when you purchase a digital item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Receive
To facilitate your instant digital download order, you authorize Etsy to provide me with certain personal information. While Etsy automatically handles the immediate delivery of digital files, I still receive and retain access to the following information via the Etsy platform:
Your Name
Email Address
Payment Information (I only receive confirmation of payment, not full financial details)
The details of the digital product(s) that you’ve ordered.
You may also choose to provide me with additional personal information if you contact me directly (e.g., through an Etsy Message) for customer support or inquiries, which is necessary for me to respond to your requests.
2. Why I Need Your Information and How I Use It (Legal Bases)
I rely on a number of legal bases to access, use, and share your information, including:
As needed for customer support, settling disputes, or providing assistance: Although fulfillment is instant, I access your name and email only as necessary to provide customer support (e.g., re-sending a link, resolving download issues, or answering questions about the product).
To comply with a legal obligation or court order: This includes retaining information about your purchases if required by UK tax law (HMRC) and regulatory obligations.
As necessary for the purpose of my legitimate interests: If those legitimate interests are not overridden by your rights or interests, such as:
Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under these policies.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
Business Transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy.
I generally rely on the data retention practices of Etsy. However, I am required to ensure sales records are accessible to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Specifically, I retain data for the following time period: 6 years (to comply with mandatory UK tax obligations).
5. Transfers of Personal Information Outside the EU
Since my business is operated solely via the Etsy platform, I may store and process your information through Etsy’s third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws than your own. I rely on Etsy's compliance and legal mechanisms (such as Standard Contractual Clauses or equivalent measures) to safeguard the transfer of your information outside of the European Economic Area (EEA) and the UK.
6. Your Rights
If you reside in certain territories, including the EU and the UK, you have a number of rights in relation to your personal information. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, Restrict, Delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons, such as tax compliance) I will generally delete your personal information upon request.
Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU/UK and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority (for UK residents, this is the Information Commissioner's Office - ICO).
7. How to Contact Me
For purposes of EU and UK data protection law, I, Dean Walker, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
Email: dean@worldnetwise.co.uk
