SewGracious

● Use the PERSONALIZATION BOX to enter all requested information, and special instructions.
● We have literally 100s of fonts. Our most popular may be seen in Sew Gracious shop listings.

● Proofs are sent via ETSY MESSAGES, not direct email.
● PLEASE CHECK your Etsy messages after your purchase.
● Proof approval is required for some orders to move into production.
● Proofs are not sent for single initial monograms, unless requested.
● Correspondence is kept within the ETSY MESSAGE system, rather than direct email, so that we both may access the information easily.
● We reserved the right to process the order with the info provided, or cancel at our discretion.

● Fabric & thread colors will vary from the color chart, and the digital proof images, due to device settings, editing & lighting, etc.
● Please request a complimentary swatch if you need to match colors at home. Returns are not accepted due to colors not matching.

● Covers are INTENTIONALLY MADE SMALLER than the intended insert to insure the proper fit.
● Our covers are made to fit standard 12x16 inch pillow inserts, unless otherwise stated or requested.
● Pillow inserts are NOT INCLUDED but are available at retail craft/fabric stores, as well as some big box stores, and large online retailers.

● LINENS: Hand or Machine Wash in a mesh bag on cold gentle cycle with mild detergent. Do not wring. Air Dry Only. Steam/Press with a warm iron to remove wrinkles. Do not iron directly on monogram.
● PILLOW COVERS: Spot Clean or gently hand washed if necessary with above method.
● Monogramming is done on professional embroidery machines.
● Wreath Sashes are individually handmade after monogramming so that the back is finished.
● Pillow covers are individually handmade with an overlapping envelope closure. Interior seams are serger-finished.
● All cocktail napkins, tissue covers & luggage tags are professionally pre-made blanks which are individually monogrammed in the SG studio.
● The Sew Gracious studio is clean & smoke-free.

● Please be sure your shipping address is correct.
● If an incorrect shipping address is supplied, the order can be cancelled so the buyer may re-order, providing the correct address. We cannot manually change shipping addresses.
● Sew Gracious is not responsible for orders that are lost or mishandled by the US Postal Service. As a small business, orders that are lost or mishandled in shipping cannot be replaced for free. Please opt for the Priority Mail upgrade at checkout.
● If your order is time-sensitive, please opt for the Priority Mail upgrade during checkout. Ground Advantage can be very slow with unreliable tracking.

VISIT OUR WEBSITE: www.sewgracious.com

@sewgracious
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● Please contact us priority to leaving anything less than a 5-star review. We will do our best to help.

● Identical items that are purchased at different times may have color variations. Fabric lots can vary in color. Threads used for particular embroidered designs may change, or vary from the pictures, depending on the design.
● If you want a 2nd or multiple items, please order them at the same time to insure color continuity.