Please make sure your shipping address is recognized by the U.S. Post Office at time of checkout; double check that it is correct, up to date, and kindly include your full name; first & last. If you waive any suggested changes of your address by the USPS i.e. punctuation, abbreviations, or do not double check your address for correctness, your package may be delayed by a few days, weeks, months or you may never receive it. It really is that important.
Per USPS:
USPS First Class has been replaced by USPS Ground Advantage and will arrive to your destination in the USA in 2-5 business days
♥ All products sold are not intended for use by children under 14 years of age or for those who do not know that my jewelry is not for chewing on or playing with. *More below*
♥Any Products sold with magnetic beads should not be worn by people with pacemakers.
♥In doing our part, our little shop is limiting or reducing the use of plastic whenever possible. We use a much smaller amount of bubble wrap and only use plastic bags when necessary to protect and store our silver and gold jewelry. Packaging and mailers are for the most part all recyclable material.
Customs and import taxes
Buyers are responsible for any customs, duties, tariffs, VAT, and import taxes that may apply. I am not responsible for delays due to customs. I am truly sorry but I am not able to ship to Germany any longer, there are just too many rules and restrictions.
If you are in any way unhappy with your item, please notify me and I will work with you. Your problem is my problem and I want you to be happy. I can be reached through Etsy Conversation (envelope icon) at the top right of my page. Your message will be delivered to me via cell and a prompt response can be expected from 9 am-5 pm PST.
Returns are not accepted but please contact me of any problems with your purchase and I will work with you to address them.
Wrong Address? If your purchase is returned to me undeliverable for any reason, additional mailing charges will be asked for to resend your parcel. Additionally, ShadowMoon will not be held responsible for lost packages due to incorrect addresses or full name not given at time of purchase.
Some of my items are insured when they ship to you protecting both seller and buyer. If your shipment is lost or damaged, you may be required to fill out an affidavit for insurance purposes.
Custom work may not be returned as the item will be made to your specifications; nor can quantities purchased of two or more of the same item be returned as this qualifies as a special or custom order and/or I was asked to provide said quantity. Payment must be made in full before I can start custom work.
It is up to my customers to let me know that the item they ordered has not been delivered. If it has been more than two weeks for U.S. shipments and six weeks for international shipments and you have not received your order, please contact me. If you don't adhere to those guidelines, I can no longer help you.
Please note that magnetic therapy bracelets or rings should not be worn by anyone with pacemakers.
All products sold here are for adults and not intended for use by children 14 years of age and younger. Please take care that these items do not get into the little (or not so little) hands that do not know any better.
Some items in my store may contain a small amount of lead, but the materials used in my designs have been for the most part sold to me in the U.S. and have passed U.S. standards for established safe lead content. The main reason why a bead design might contain lead is that it makes the base metal easier to shape and form, therefore creating the ability for a particular design for the bead. If I’m not sure of the content, the “materials used section” will say “base metal.” This does not necessarily mean that there is lead but I’m just not sure that there isn’t.
*Now for the legal shmeegle stuff….better said than left unsaid is my motto. Once you have purchased an item from me it is now out of my hands what is done with the item, you now take full responsibility for what happens with the item once purchased. For example, if you gave one of my bracelets to a baby or toddler and they chewed, sucked or swallowed it and became sick; or they perhaps got poked with a wire that had come loose from the chewing, you are to blame, not me. Items made here are for adults and/or for people who understand my warnings and use common sense and judgment with what or who they give my jewelry to. When you buy from me you have agreed to my policies and terms, and take full responsibility for what is done with the item that you purchased. So please take care that these items do not get into the little (or not so little) hands that don't know any better. All products sold are not intended for use by children under 14 years of age.
As a formal disclaimer, www.shadowmoon.etsy.com makes no claims regarding the success of using the healing techniques of the crystals, metals or minerals described within this site. My intention is to describe these rituals and superstitions for the satisfaction of my own and my readers' historical, scientific, sociological, metaphysical and psychological curiosity. Simply said, while I find the magical aspect of the history of these crystals, metals or minerals interesting and I personally choose to believe in, I do not recommend their use over modern medical methods.
With that said....lol
♥¸¸.•¨¯`•.♥....¸♥
I LOVE kind words so much that I like to put them on my announcement page for all to see and to be inspired by the kindness! See if you can find your kind words below...
Good afternoon! I just wanted to tell you I received my bereavement vial necklace. Oh my goodness, what a beautiful and most thoughtful gift! I recently had to put down my first "furry child" and it about destroyed me. So this necklace was very soothing to know I could wear a piece of him. Thank you so very much!!! I hope you have a truly blessed day, because you have blessed mine!!
Dorothy, Oklahoma
♥¸¸.•¨¯`•.♥....¸♥
This is from my FAVORITE customer in Maine....
Thank you so much Amy it's perfect!!!!!!!
I am so grateful that you always put together such beautiful pieces and so quickly!! It's just perfect! I got a little goose bump! I'm so happy to be passing the torch of magick along In giving her her first Crystal!
I'm sure you'll be hearing from me soon! Thank you again Amy for everything!! ❤❤
Sonja, Maine
♥¸¸.•¨¯`•.♥....¸♥
Adore this piece! (Kairi Kingdom Hearts Charmed-Up Keychain - Glows in the Dark) I'm fairly forgetful and tend to lose my keys a lot or simply leave it in places before I go out. This trinket is very helpful and I love the little jingle the chimes give. It's also very adorable and delicate. There was absolutely no issues with the shipping, the handling, the time frame of when it had been sent, or receiving it. Thanks so much for making this as well as the amazing service!
Glory
♥¸¸.•¨¯`•.♥....¸♥
Hi Amy, just wanted to say package came through the other day and I decided to give it to her early. She loved it and was moved to tears. So I wanted to give you a massive thank you and I am grateful you did what you did for me. I wish you the best of luck and a happy life. Kind regards,
Abdul, United Kingdom
♥¸¸.•¨¯`•.♥....¸♥
Just wanted to say your stuff is beautiful, congrats. ^_^
Laura, United Kingdom
♥¸¸.•¨¯`•.♥....¸♥
WOW! I recently purchased one of the wonderful Kairi moonstone necklaces. It came in the mail today. I'm in love with it! Thank you so much for making this for me, i'm going to treasure it forever...
Anna
♥¸¸.•¨¯`•.♥....¸♥
Arrived quickly, and is absolutely beautiful! My daughter is going to be over the moon with this lovely gift!!
Melissa
♥¸¸.•¨¯`•.♥....¸♥
This item is lovely and the service was wonderful. Thank you very much!
Alexandra
♥¸¸.•¨¯`•.♥....¸♥
I cannot tell you how many compliments I get on my angel quartz!!! I love it!! And the signs and messages I'm receiving are amazing!! Your work is really amazing!
Sonja
♥¸¸.•¨¯`•.♥....¸♥
I have just received my KAIRI necklace and wore it today. It is beautiful! So much prettier than I expected. I would have never imagined it looking and beautiful as it does. Thank you for making it. I love it. God bless you.
Thalia
♥¸¸.•¨¯`•.♥....¸♥
Loved this! I gave it as a present to my friend (which she LOVED). I had no problems getting this in the mail, and the quality of the product is excellent (it's so gosh darn pretty). love love love!
Candace
♥¸¸.•¨¯`•.♥....¸♥
Hi Shadow Moon,
I just wanted to let you know that I received my necklace in the UK today, and I am absolutely delighted with it.
I have quite a collection of pagan orientated moon symbolism jewellery and thought that nothing much original remained to be done in this area, but the delicacy and beauty of your piece really surprised me. It really is unique and gorgeous, and I feel like a priestess wearing it.
Thank you so much!
Thanks and blessings to your business,
Abigail
♥¸¸.•¨¯`•.♥....¸♥
and from a favorite customer from down under...
My beautiful necklaces arrived today . They are really something , Thank you . You have created and sent me very lovely items that I will always treasure .
I wish you all the very best and look forward to shopping with you again.
Best regards , Merridy
♥¸¸.•¨¯`•.♥....¸♥
I received the wolf's teeth and I couldn't be happier with them. The wire wrapping is beautifully done, and they are lovely. Thank you very much. <3
-Niko
♥¸¸.•¨¯`•.♥....¸♥
Thank you all so much for your kind words!
-:¦:- Brightest Blessings -:¦:-
