ShopCholla

Raw brass can tarnish when not properly cared for, or when exposed to water and/or oils. For longest use, please handle carefully, and limit exposure to water/oils.
If your brass starts to show signs of wear or tarnish, no biggie! Simply saturate a q-tip in pure lemon juice and lightly buff the brass parts - good as new!
If your brass starts to look dull, you can take a q-tip in a bit of Olive Oil and buff it in - shiny as ever :-)
Not sure what to do? Message me!

For sanitary reasons, I don't accept returns or exchanges on my earrings, but I am committed to your happiness! Please message me ASAP so that I we can find the best solution for you, together!

Not at all! All of my earrings are super lightweight, and will not pull or tug at your lobes.

When you place your order, you will see an estimated shipment date, and an estimated shipping timeline on your purchase history on the the desktop version of Etsy.

I do my best to ship within 5-8 business days, but occasionally when I receive an influx of orders, you may experience a slight delay. I am only one person creating, packing, and fulfilling!

To ensure I spend more time working on orders than responding to order questions, please be patient and check your order status before messaging me (unless you need an address change), and frequently check your tracking information.

You will receive an email with tracking information when I purchase a shipping label, which alerts you that your package will be shipped within 48 hours!

Please message me if you have any oops moments with your Shop Cholla earrings! I would be happy to repair your jewelry if possible.

Raw brass is an unplated metal that is a perfect addition to any earring style! Since it is unplated, it will have variations to each piece, which makes your pair extra unique!

To keep your brass shiny and tarnish-free, store in a cool, dry place, don’t expose to oils or water, and treat with care! Buffing olive oil with revive shine, and buffing pure lemon juice will reduce tarnish. You can also use a brass polish like Brasso with a q-tip and gently buff to remove the natural patina effect.

Your earrings will treat you well, so long as you treat them well ♥️

Please message me as soon as you can if you enter an incorrect address! Please ensure that you enter the correct address when you order your earrings, as I am NOT liable for your package as soon as it leaves me!! When in doubt, send me a message ASAP!!

Sometimes delays at the post office occur - especially during winter and storm seasons! All packages are shipped using USPS FIRST CLASS MAIL, once a package leaves my possession, I am no longer liable for/aware of your packages location. In the event of a delayed delivery/attempted delivery, please contact your local USPS to arrange a pick up or repeat delivery.
Please always double check your address is correct at the time of ordering! :-)

The Corazon in Red & Pink is my best selling pair of earrings, and is a permanent style in my collection. These earrings will ALWAYS be restocked, but they go extremely quickly when they come back in stock. To be alerted when they’re available for purchase again, favorite the item, and follow me on Instagram @shopcholla to be alerted of when they’re back in stock.

Due to the sheer volume of inquiries I receive asking when this style will be available for purchase, I can no longer give exact timelines. All relevant updates are posted on my Instagram!! ❤️