making things beautiful
Policies
Send me a note if you are in a rush or have a deadline and I will do everything I can to honor that if possible, BUT I just can not guarantee quick shipment since the amount of orders can change in a few hours or overnight.
PLEASE use the upgraded shipping option listing in my shop if you are on a tight deadline-it gives you the USPS priority or express shipping and puts you ahead of USPS first class orders. I will refund any significant shipping overages both for upgraded shipping AND international shipping.
PLEASE NOTE-unless you are purchasing a preset yardage amount (an example would be a 10 yard preset option or a 33 yard roll option) every order is a custom order. I cut per order, so if you are ordering 9 yards, I am cutting that order specifically for you and I can not accept returns for custom yardage. If you are wanting to return an order, please contact me for approval. I will not accept returns without prior approval. Returns are a 14 business day window and a 10% restocking fee. Return shipping will need to be paid for by buyer.
I love to send samples (although please note requests sometimes are buried in emails and don't hesitate to be a squeaky wheel xoxo)
I hope that my ribbon inspires you to create something wonderful…..
Jen
