Privacy Policy for Sihno Store
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information
Details of the product you’re ordering
You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as fulfilling your order, resolving disputes, or providing customer support
When you have provided your affirmative consent, which you may revoke at any time
If necessary to comply with a legal obligation or court order or in connection with a legal claim
As necessary for the purpose of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests (such as providing and improving my services)
3. Information Sharing and Disclosure
I respect your privacy and will not share your information except in the following situations:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I engage trusted third parties to perform functions and provide services to my shop (e.g., delivery companies). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Legal Compliance: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
Respond to legal process or to government requests
Enforce my agreements, terms, and policies
Prevent, investigate, and address fraud and other illegal activity
Protect the rights, property, and safety of my customers or others
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep your data for 4 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:
Access: You may have the right to access and receive a copy of the personal information I hold about you.
Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information.
Object: You can object to my processing of some of your information based on my legitimate interests.
If you wish to exercise any of these rights, you may contact me using the contact information below.
6. Contact Me
For purposes of data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may send me a message through Etsy.
Let me know if you'd like this adapted for a specific country (e.g., UK GDPR) or if you'd like to include a section about cookies or marketing emails.