SilverMapleStitches

Silver Maple Stitches (aka SMS) is based in Wisconsin, United States. We sell crochet patterns and finished crochet items for you and your home.

When you make a purchase through Etsy, you provide certain information to Etsy, and further, to SMS to complete the transaction process and for anything that could/should arise afterward. SMS DOES NOT retain, sell or share ANY of your information. It's described in a little more detail below, but this is all it means.

SMS ships everything from our location in Neenah, WI. We do not use ANY 3rd party shipping partners, so there's no information shared in this way.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

Information We Collect

To fulfill your order, you must provide us with certain information (which you have authorized Etsy when you signed up and made a transaction), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order), if you contact me directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when we use your information to fulfill your order, settle disputes, or provide customer support; when you have provided your affirmative consent, which you may revoke at any time, if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if your rights or interests do not override those legitimate interests, such as compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

I share your personal information with EXTREMELY limited reasons and in limited circumstances as follows:

ETSY - I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

DATA RETENTION

We retain your personal information THROUGH ETSY ONLY for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Change, restrict, delete - you may also have the right to change, restrict our use of, or delete your personal information.

Complain - If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

This Privacy Policy is only intended to be a GUIDE. If you have any questions, please feel free to contact me via Etsy Convos.