Timeless Sterling Silver Jewelry Inspired by Heritage and Modern Elegance
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Cancellations: accepted
Request a cancellation: within 3 hours of purchase
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Frequently asked questions
Questions About Your Order?
Please feel free to contact us anytime through Etsy messages if you have questions or concerns regarding your order.
Customer satisfaction is very important to us, and we will always do our best to help.
EU Compliance
Our jewelry is crafted using genuine 925 sterling silver and follows applicable quality and safety standards for sale within the European market.
Returns & Refund Policy
At SilverPointLuxury, we take pride in the quality and craftsmanship of our jewelry.
If you experience any issue with your order, please contact us first so we can assist you.
Returns may be accepted within 2 days after delivery for unworn and unused items in their original condition. Buyers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Customized or personalized items cannot be returned or refunded unless there is a production error.
Custom Order Cancellation
Custom or personalized orders may only be canceled within 24 hours after purchase.
Once production has started, cancellations and refunds may no longer be possible due to the handmade nature of the item.
Thank you for supporting handmade craftsmanship and choosing SilverPointLuxury.