Announcement
Reviews
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Craig on Jul 1, 2026
5 out of 5 starsIf you want that perfectly made hood this is the person to make it. We sent all of the measurements that where needed for our home and the hood turned out perfectly. Respons quickly to any questions you may have as well. Hood was well crated for shipping no damage at all. Highly recommend...
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Kathleen on May 15, 2026
5 out of 5 starsSimon is a master craftsman. He has built a beautifully crafted cabinet for us. His workmanship is excellent and he takes pride in creating the very finest product. The piece is perfection. Kathleen Donnelly.
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Robyn on Nov 4, 2025
5 out of 5 starsIncredible company who gives personal service to make sure your custom order is perfect. Don't find that very often in these days. Thank you Ada and Simone!!
About SimonOttCarpentry
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Quill on duty. We're run the early stages of a renovation here. It's a ruff job. (Had to, sorry.) -
Quill, always a great friend. -
Exterior stucco restoration on a 1930s classic -
Custom kitchen remodel with handcrafted cabinetry (renovation and cabinetry by me) -
handcrafted custom door
Shop members
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Simon Ott
Owner, Maker
I'm a craftsman, contractor, and fine carpenter. I specialize in historic restoration, historic trimwork, and high-end cabinetry. And, I build furniture whenever I have time. I also the world's best job-site manager--my dog, Quill.
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Quill
Jobsite & Shop Manager
My Cardigan Welsh Corgi, Quill, is the best shop & job site manager around!
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Ada Hunter, Ph.D.
Business Manager
My wife, Dr. Ada Hunter, helps me keep track of my Etsy shop (and a lot of other things related to my business) when she isn't busy with her own work as a professor/writer/singer/voice coach/choir director/gardener/artist!
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Pretty much everything I do is custom. If you have a specific design in mind, just contact me either here or through my website: simonott.com.
Is Shipping Free?
No. Shipping is not free. Etsy doesn't give very many options to set shipping, so it may look like it ships for free, but the listing will stipulate that the listing doesn't include shipping.
It's best to contact me prior to ordering with, at minimum, your zip code and exactly what you want to order so that I can get a quote on shipping. I'll always do my best to get you the best deal on shipping possible.
When do you collect shipping fees?
Because Etsy requires a tracking number with all orders, I must collect shipping up front when you place your order. Alternately, you can contact me through my website: simonott.com.
You may pay for shipping either through a custom-created listing here on Etsy, or I'll invoice you on Square.
What's your process for taking my custom order?
1. Contact me with your specific request--measurements, materials, design, etc. We'll convo back and forth until I'm clear and you're happy. And, I'll give you a shipping quote along with an approximate time-frame.
2. I will create a custom listing for you and include with it a document that specifies everything we've talked about, including quantity and exact measurements. You'll need to sign this before I put your order into my queue.
3. Once you pay for your order, including shipping, I will add it to my queue and get started ASAP.
4. When your order is ready for shipping, I will notify you and then arrange for shipping. I will always insure your order for full value. I will send tracking info ASAP.
Returns, Exchanges or Cancellations
I cannot offer returns of exchanges on any custom orders.
If I have not purchased materials for your project and you wish to cancel, I can offer a partial refund, minus a $95 fee which covers the time I've already put into planning and creating your order with you. If I have purchased materials but have not started your project, I will can offer a partial refund, minus materials + delivery/pick-up fee + $95 planning fee (see above).
What happens if there's an issue with shipping?
I do my very best to chose a good shipping solution for your area. I will always fully insure your shipment and I will only use recommended shippers.
That said, things can happen. If your order is actually damaged in transit, I will file a claim--you will need to take good photos and send them to me--and do everything I can to come to a solution you're happy with.
If your order is later than the shipper said it would be--well, I can't do anything about that. I will be happy to work with you to file a claim and see if we can get a partial refund on shipping, but I can't guarantee anything once it leaves my shop.
Customer Satisfaction
I am committed to your satisfaction. I take pride in my work and complete every project to the best of my ability.
I guarantee excellent work that will hold up under any reasonable conditions for years to come. If something I have made you fails within normal circumstances (sans floods, tornados, or the like), please contact me with photos and, if it appears to be a failure in construction, I will replace it.
Note: anything used outside, including exterior doors, must maintain a proper finish to last. Finishing instructions will be included with your order.
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