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This Privacy Policy explains how I collect, use, and share information when you purchase from my shop, Witch of Eassie, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Personal Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, settle disputes, or provide customer support

If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:

providing and improving my services

compliance with the Etsy Seller Policy and Terms of Use

3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers: I engage trusted third parties (e.g., delivery companies) to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws: I may collect, use, retain, and share your information if I believe in good faith that it is reasonably necessary to:

respond to legal process or to government requests
enforce my agreements, terms, and policies
prevent, investigate, and address fraud and other illegal activity, security, or technical issues
protect the rights, property, and safety of my customers or others

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. Generally, I keep your data for 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

6. Your Rights (for EU Customers)
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights include:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me.

Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Object: You can object to my processing of some of your information based on my legitimate interests.

Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, I, Witch of Eassie, am the data controller of your personal information. If you have any questions or concerns, you may contact me directly through Etsy conversations at: https://www.etsy.com/shop/WitchofEassie