Announcement
HIGHEST QUALITY pet beds, cat toys, house shoes, slippers, baby booties, storage baskets and interior elements made of 100% organic wool by true artisan.
Custom orders are accepted. Feel free to contact me, if you have any requests.
Featured items
Items
All Items
Reviews
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Giulia on May 12, 2024
5 out of 5 starsLovely cute, cozy object, the S size is quite small, perfect for us but mind your purchase if you have medium/big cat!
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Geneva Kennedy on May 3, 2024
5 out of 5 starsImmediately occupied by a cat upon unboxing, which is one of the best recommendations you can get!
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Anna on Mar 23, 2024
5 out of 5 starsVery nice! Just like in the pictures! L is a great size. Bigger cats still have enough space. At M it would almost fill the cavity (tighter).
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Julia on Feb 24, 2024
5 out of 5 starsOur cat immediately slipped into the cave and purred himself. Absolute hit. He loves his new sleeping place.
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Sylvia on Jan 9, 2024
5 out of 5 starsExactly as pictured and absolutely ADORABLE! They were very tight when I put them on, but I read in the card that came with them that one can wet them and then mold them to their feet. Love it!
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Syl on Apr 22, 2024
5 out of 5 starsThe sliders are exactly as shown on the image. They are in really good quality and beautifully crafted. I love them! The communications was also very easy and friendly and the slippers has been sent quickly. Thanks a lot for every thing.
About HomeSoulShop
Home Soul - is a store of high quality handmade wool products for home
Shop members
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Simona
Owner, Creator, Customer Service
Hi, I am a felt artist and also the owner of this shop. Feel free to contact me in any reasons - I am always happy to help :)
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Jonas
Owner, Marketer, Photographer
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Custom orders are accepted, please contact me about it. Also please provide all necessary information for the custom orders ( colors, sizes, measurements and etc.). also please note that custom orders could not be accepted for a refund or exchange.
Sizing details
Please make sure that you are ordering right size slippers or pet bed. Customized orders are not accepted for a refunds or exchange. So please choose colors and sizes very carefully. If you are not sure about size or color - please double check it with me.
Care instructions
Care instructions are written in item description and also will be included in the package.
Other
Colors in pictures might slightly differ from original because of lighting and other technical details ( monitor technical characteristics).
Shipping
All packages are shipped with tracking numbers.
Packages are shipped worldwide.
Regular shipping takes 1-2 weeks to EU countries and 2-3 weeks to the other countries worldwide.
Telephone number is required for DHL, Fedex and DPD shipments. Parcel will be delivered under signature, so make sure that you wrote your address where you can accept package. Telephone number is required for express shipping. If package will be shipped without telephone number and courier could not find you by the given address - package will be returned to me as undelivered, in that case - second shipping will be extra charged.
If package will be returned to me as unclaimed or given address was incorrect - second shipping will be extra charged.
Returned packages
If package returns to seller because of not full or incorrect information was given (not full or wrong address, missing telephone number for express shipping), or package returns as unclaimed - second shipping will be extra charged. If customer refuses to pay for the second shipping - order will be canceled, and 70% refund for the item will be provided. Seller reserves the right to retain the value of the materials used in production (30% of the item value). Shipping cost for the first shipping will not be returned. If item was shipped with free shipping option - shipping expenses will be deducted from the value of item.
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Just contact me within: 14 days of delivery
Dispatch returns back to me within: 30 days of delivery
Request a cancellation within: 12 hours of purchase.
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Digital downloads
Items on sale
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If item arrives damaged, or not as described - please contact me about it and please provide me a proof of damage / defect.
Seller details
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