Creating Beautiful Things to Bring Joy to Others
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About SimplyBearDesigns
Shop policies
Shipping
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
I NEED TO CANCEL MY ORDER. NOW WHAT?
We will accept cancellation requests in the first 24 hours. Any attempt to cancel after that time frame will be denied.
MY ITEM ARRIVE DAMAGED. NOW WHAT?
Please contact us within 24 hours of receipt of damaged item and be sure to include a photo of the damaged item. Once received, we will contact you within 24 hours to discuss available options.
I AM UNHAPPY WITH MY ORDER. WHAT DO I DO?
Please contact us immediately with the details. We will work together to come up with a solution. Please make sure you read the entire listing description. This will ensure expectations of size, color, etc. Due to all orders being personalized, we do not give refunds.