SimplyThomas
Items
All Items
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Returns and Exchanges
All sales are final.
If an item is damaged upon arrival, please take a picture and message us within 24 hours of delivery. We are happy to discuss a solution. In any exception, buyer pays shipping both ways.
Simply Thomas is not responsible for stolen packages or any lost items that are ineligible for insurance claims (I.E. Packages that have been marked 'delivered').
Once a package enters into the hands of USPS, all responsibility and fault transfers to USPS. We are not responsible for any errors made by USPS. If your item is delayed past its "estimated arrival date" we apologize, but it is out of our control. We suggest filing a complaint with the USPS.
Additional Information
Simply Thomas proudly sells vintage goods, which usually come a little loved. All imperfections will be photographed and described.
Please feel free to message us with any questions!
Care instructions
Candle Care:
To prevent fire and serious injury: Burn candle within sight. Keep away from drafts and vibrations. Keep out of reach of children and pets. Never burn candle on or near anything that can catch fire.
Burning Instructions:
Trim wick to 1/4 inch before lighting. Keep candle free of any foreign materials including matches and wick trimmings. Only burn the candle on a level, fire resistant surface. Do not burn the candle for more than 4 hours at a time.
In an effort to keep our candles as natural as possible we do not add any UV additives to our candles. Therefore, because soy wax can discolor over time please display your candles out of direct sunlight or strong fluorescent lighting.