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SirenSilks' Shop Announcement

NEW!! ALL "Ready to Ship" scarves will often be 10-20% less than custom-order pieces as I slowly switch my shop over to ready-made items. This gives me lots more artistic freedom to paint from the heart and not try and match pieces I have already made! ALWAYS!-Free USA shipping for return customers (scarves $35 & above)-coupon RETURNCUSTOMER. International orders use coupon OverseasDiscount for a credit of $3.95 towards your shipping.

INSTAGRAM -For behind the scenes peeks at studio process, life in general and the inspiration behind my work at http://instagram.com/sirensilks (you will have to copy and paste the link)

PINTEREST at https://www.pinterest.com/sirensilks (you will have to copy and paste the link)

Silk Scarves and Silk Wallhangings drawn from nature by Joanna Lynam- hand painted silk scarves shop on Etsy, One of a kind wearable or wall display art pieces. Inspired by nature (well, mostly)

It is important to me that your experience with my store is pleasant and easy and that you get what you want. Please feel free to converse with me by Etsy conversation or email at any point.
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TURN-AROUND TIME
If your item is listed as ready to ship it will go out in 1-3 business days. otherwise all are painted to order & I try to ship within 7-9 business days.
EXPEDITED ORDERS
Rush order fee -Need it by a certain date and a faster shipping method is not enough? I may be able to rush it-$15 per item. Please contact me BEFORE placing your order to make sure it's possible.
 Customers who did not pay for rush production will not be penalized - rush orders are made during overtime.

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SHIPPING
I ship world-wide. Please note that all taxes, duties and customs fees associated with international shipping are the responsibility of the buyer. International orders do not include gift wrapping due to the cost of shipping the extra weight of the gift wrapping.

*UK* Customers NOTE !!!- customs fees and charges seem very high for the UK. Please check with Royal Mail for more information if needed before ordering.

All scarves are shipped by USPS first class mail** and USPS airmail (international). All shipments include insurance and domestic packages include tracking. **Free upgrade to priority mail (domestic) for orders of 4 or more scarves.

Your scarves come lovingly wrapped with care instructions and a description of the technique I use.
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GIFT WRAPPING
Free gift wrapping with gift card on all scarves $40 and above for domestic orders only.
If your purchase is under $40, you can add for only $3: www.etsy.com/listing/161721044
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EXPEDITED SHIPPING
Shipping upgrades are available during checkout to Priority Mail or Priority Mail Express.
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LOST PACKAGES
**Please note that a package is not considered lost if it has been less than one month.**
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REFUNDS & EXCHANGES
I stand behind every piece I sell. Your satisfaction is very important to me. If you are unhappy with your purchase, please let me know as soon as you receive your parcel.

No refunds will be issued once production has started or the item has shipped however in most cases I can issue a store credit if you change your mind. This excludes custom orders.
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Every one of my scarves are originals. You can be sure you will be the only person in the universe wearing one! I do repeat designs but they are never the same. That's something to feel good about- no mass-production, no factories.... There will be variations in each one- that's what makes them one-of-a-kind and is the beauty of the handmade process! If the scarf has a slight imperfection, please remember to enjoy an artist's hand. All sizes are approximate.

Silk Scarves are perfect for traveling! One of my customers goes to France every year and takes a few pieces of black clothing and a lot of different scarves- Voila! Also, silk is warm in winter, cool in summer. It is sturdy yet delicate, resilient, lustrous, alive.
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CARE OF YOUR SILK
First, no need to dryclean. Your scarf will not suffer from this process but we will and your wallet will!

If you are traveling and it is wrinkled, hang it in a moist place (bathroom during a shower?) and the wrinkles should drop out.

Washing: A drop of mild soap or shampoo, dunk in lukewarm water, agitate a bit then rinse. Roll in a towel to remove excess moisture, lay to dry out of the sun and iron while damp. That’s it!

Oil spots? I just tried this and it is amazing! Sprinkle some cornstarch on the stain, leave 20 minutes, brush off. Repeat as necessary.

Desperate measures for stubborn grease spots- a bit of Dawn dish detergent, foamed and lightly rubbed into spot. Rinse, repeat.

This shop accepts Etsy Gift Cards.