SkyeRocks

Natural Gem Jewelry Rocks

Kuala Lumpur, Malaysia

SkyeRocks is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SkyeRocks is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 6, 2016
Welcome and thank you for visiting SkyeRocks!

All of my items are handmade and packaged in a smoke-free home. :) I have a cat but she is not let inside my room or the house, she lives in my porch.

I use a variety of materials, plated and precious metals. You may find that the details of the materials for a piece is listed in the description of the listing. If you have any questions about the materials, feel free to send me a convo.

Most of my items are ready made, unless stated otherwise.

Please allow 1-2 weeks for me to process large custom orders.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I will only accept refunds if items are either:
- Returned in the same condition as mailed within 45 days from initial shipment. Buyer is responsible for return shipping cost, and shipping cost will be deducted during the refund.
- Broken, please provide photographic proof and contact me via convo within 45 days after initial shipment. Shipment cost will be deducted.

Custom orders are non-refundable and non-returnable.
Payment
Unfortunately I only accept Paypal, because I am located half the globe away from US.

For Malaysians, if you do not have a Paypal account, convo me about paying in other methods. Please pay within 3 days after I send you the payment details.
Shipping
I ship internationally. Due to my location, please understand that the item may take longer to arrive. So remember to plan ahead if it is for a gift or for a certain occasion.

I use registered air mail and the item will arrive within 10-25 days after shipment. (usually shorter, unless it is during the holiday period) Tracking number will be provided via Etsy's Shipping Notification. Please do notify me if you haven't received the item by the 31st day, and also contact the post office in your country to inquire about the hold-up as well. Sometimes the package had arrived but it's sitting at their post office. Please kindly note that a signature is required when the parcel arrived.

Items are packed properly. For larger orders I usually ship in a nice gift box. Packages come from a smoke-free home.

If you would prefer a faster shipment and doesn't mind paying more for it, please contact me for express shipping! :)

Please note though, that buyers are responsible for any additional duties, customs charges, or brokerage fees that may be incurred.