All of my items are handmade and packaged in a smoke-free home. :) I have a cat but she is not let inside my room or the house, she lives in my porch.
I use a variety of materials, plated and precious metals. You may find that the details of the materials for a piece is listed in the description of the listing. If you have any questions about the materials, feel free to send me a convo.
Most of my items are ready made, unless stated otherwise.
Please allow 1-2 weeks for me to process large custom orders.
Accepted payment methods
Returns and exchanges
- Returned in the same condition as mailed within 45 days from initial shipment. Buyer is responsible for return shipping cost, and shipping cost will be deducted during the refund.
- Broken, please provide photographic proof and contact me via convo within 45 days after initial shipment. Shipment cost will be deducted.
Custom orders are non-refundable and non-returnable.
For Malaysians, if you do not have a Paypal account, convo me about paying in other methods. Please pay within 3 days after I send you the payment details.
I use registered air mail and the item will arrive within 10-25 days after shipment. (usually shorter, unless it is during the holiday period) Tracking number will be provided via Etsy's Shipping Notification. Please do notify me if you haven't received the item by the 31st day, and also contact the post office in your country to inquire about the hold-up as well. Sometimes the package had arrived but it's sitting at their post office. Please kindly note that a signature is required when the parcel arrived.
Items are packed properly. For larger orders I usually ship in a nice gift box. Packages come from a smoke-free home.
If you would prefer a faster shipment and doesn't mind paying more for it, please contact me for express shipping! :)
Please note though, that buyers are responsible for any additional duties, customs charges, or brokerage fees that may be incurred.