SlayInHeels

Information I collect: To complete your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, address, payment information and the details of the product you're ordering. You may also provide me with additional information if you contact me directly.

I rely on several legal bases to collect, use and share your information, including;
-as needed to provide my services, such as when I use your information to complete your order, settle disputes, or to provide customer support.
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

I share your personal information for very limited reasons and in limited circumstanced as follows;
-Etsy. I share your information with Etsy to provide you my services and comply with my obligations under both Etsy Seller policy and Etsy Terms of Use.
-Service providers. I use trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information (name and delivery address) with these third parties but only to the extent necessary to perform these services.
-Compliance with laws. I may collect, use, retain and share your information if needed to : respond to a legal process or to government requests, enforce my agreements, terms and policies, prevent, investigate, address fraud and other illegal activity, security, or technical issues. And to protect the rights, property and safety of my customers or others.

I only keep your information for as long as legally needed to, usually 4 years.

When accessing your details, I use only 2 devices and both are password protected to my Etsy account and also those devices are password protected/fingerprint protected.

Your rights:
-Access. You may request access to receive a copy of the personal information I hold about you (you can request this by contacting me below).
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from circumstances where I am required to keep your information for legal reasons, I will delete your personal information upon request.
-Object. You have the right to object to receiving marketing messages from me - however, I do not send them out. If you have added an item to your cart and not bought, you may receive a discount coupon.
-Complain. If you live in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

How to contact me:
For the purposes of EU data protection law, I, Melissa Wordley (ohhh trust me I'm getting bored of writing all of this now!) am the data controller of your personal information. If you have any questions or concerns, email me at slayinheels@gmail.com