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Lacey on Oct 27, 2022
1 out of 5 starsI haven't received it yet, but if it turns up in the mail, I will definitely update my review.
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Katherine on Sep 27, 2022
5 out of 5 starsItem arrived as described and they looked super nice. The shipping was a little slow. But I’ll definitively be repurchasing more.
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Jennifer on Aug 11, 2022
1 out of 5 starsIt’s been a month and still have not received my item. Have never had this issue on Etsy. Disappointed.
Smart responded on Aug 11, 2022
I have been very communicative with buyer. Buyer has tracking info. Shipping is out of my hands. I am sorry your experience with Canada Post has been disappointing. :( Thank you for being our customer!
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Elizabeth on May 18, 2022
3 out of 5 starsThe earrings are a nice size, but instead of being clear and crystal-looking, they're sort of yellowed, looking stained. A few hours into wearing them, the post broke off on one of them. Not good quality. Jenny has been fantastic about rectifying the issue though!
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Jennifer on Dec 22, 2021
1 out of 5 starsOn October 23, I ordered two rings. The item listings and email confirmation said that they would be shipped within 5 days and shipping is 1-3 weeks. The seller didn't ship until November 22, three weeks after what was indicated. I contacted the seller on December 12 because I haven't received the package and asked for an update or tracking number. Her response was that it should arrive any day. No tracking number. It is now December 22, two months after placing the order, and still no package. I know there are mail delays but the seller should have shipped as stated on the item listings. I don't know if the rings were actually shipped or if they're lost somewhere since there is no tracking (and was no option to request or decline tracking when I ordered). Very disappointed.
About SmartJewelryCo
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Jenny H
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Entrepreneur, wife and mom of 4.
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Danielle T
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