SmittenCoShop
Top shop for gifts.
A buyer bought a gift from this shop and gave it a 5-star review!
SmittenCoShop is taking a short break
Reviews
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Jenny on Mar 16, 2021
5 out of 5 starsI have purchased this box set now twice for 2 friends than have got engaged and they have loved them! Highly recommend!!
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BB on Sep 24, 2020
5 out of 5 starsItem came perfect! The seller was really responsive and took extra steps to make sure they came in perfect condition.
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Julianne on Aug 30, 2020
2 out of 5 stars2 of the items arrived broken and the seller told me to claim the broken items with USPS and then re-buy from her shop.... this was poor shipping and customer service and I was not satisfied at all so re- ordered a similar item from another shop.
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Smitten Co. responded on Aug 30, 2020
Hi Julianne, I'm so sorry you had an issue with the shipping. As discussed with you via message, our store policy is to offer $100 insurance on all gifts which you can claim directly with the shipper at anytime. Unfortunately, you are unwilling to go through with the claim. We cannot take responsibility for shipping errors as your gift left our offices in perfect condition. It was the shippers mishandling of the package that caused the issue. You can find our shipping policy prior to purchase in the FAQ's as well as in the post-shipment email we send out to all customers. We are a small business and care about each and every one of our gifts. I'm truly sorry you had an issue with shipping. We did our best to help mitigate the situation including offering you a discount for the replacements.
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BridgittRanee on Aug 20, 2020
5 out of 5 starsI just love my mug!!! It’s absolutely perfect! I am totally obsessed.
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Caitlyn on Jul 26, 2020
4 out of 5 starsEverything turned out great. The seller was very quick to reach out and take care of everything. Looking forward to using again
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Candy on Jul 24, 2020
5 out of 5 starsThank you so much! It was exactly as described! Communication was amazing!
About SmittenCoShop
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Smitten Co: Your Wedding. Your Way!
Hi, my name is Michelle! I am a Certified Wedding and Event Planner and founder of Smitten Co!
My passion for events started at 15 years old with a weekend job at a local wedding invitation and favors store. From the beginning, I loved everything about weddings from the excitement of the engagement to planning the bridal shower to the wedding itself. I followed this passion and started a career in event planning organizing events both throughout the United States and abroad. During the course of my career, I have worked on hundreds of events worldwide with everything from $5,000 budgets to over a million. For me, no budget and no detail has ever been too small.
Wedding planning is not just a passion of mine, but a calling. I founded Smitten Co., a wedding planning subscription for South Florida brides, to make sure every bride, regardless of budget, can get the planning help they so need throughout their wedding journey all while feeling some monthly love in the form of gifts.
Through this shop, you'll be able to find items for your big day and beyond!
And if you are a South Florida bride, be sure to check out SmittenCo.com to get the wedding planning help you deserve.
I hope that you'll love our Smitten Co. Shop and are truly smitten with us!
Shop members
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Smitten Co.
Owner
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Are items handpainted or etched?
No. All items are made with premium permanent vinyl and are made to last.
Are items dishwasher safe?
Unfortunately, no. We include a recommended care card in each items with instructions on how to care for your item.
What happens if USPS mishandles my item?
We include $100 USPS insurance with all of our items. If the item arrives with an issue, you can claim up to $100 directly with them.