Announcement
🌴🌞 **Vacation Notice** 🌴🌞
We'll be taking a short break from fulfilling physical items such as stickers and bookmarks from May 20th to August 9th, 2024.
During this time, our digital orders will remain unaffected. Feel free to explore our digital selection if you're in need of some digital creations to brighten your day.
We sincerely appreciate your understanding and continued support. Should there be any changes to our return date for physical items, we'll promptly update you on this page. Thank you for being a part of our journey!
- Sticker/Cardstock/Bookmark orders will be accepted until May 20th, 2024.
- We'll resume accepting physical item orders on August 9th, 2024.
• • • • 💕 W e l c o m e Sniff Kiss Alpaca specializes in personalized gifts, stickers, water bottle labels, name labels, favor tags, and personalized instant invitations, Birthdays, Christmas, Retirement Parties, Weddings, and so much more. We've got something to jazz up your celebration. :)
• • • • 📦 How long will my item take to ship? • • • •
Orders typically require 1-3 business days to process and ship depending on the product. Please check the individual listing for more details. For Domestic orders, we recommend that you order AT LEAST 14 days in advance of your event. For international orders, we recommend that you order at least 45 days in advance of your event.
• • • • 📦 Shipping • • • •
We offer free shipping (USPS Parcel Select Ground) for U.S orders over $35 for physical items (Digital items does not applied for this promotion). Delays have happened in random areas at random times. Please plan your orders accordingly. Sniff Kiss Alpaca has zero control over mail services and therefore can not offer a refund due to late packages not arriving by Etsy estimated delivery dates. Any order that is sent back to seller will require the buyer to pay to reship the item. Free shipping only applies to the first shipment. Thank you for your understanding.
[U.S]
✔ Standard (Parcel Select Ground) : Standard, 2-6 business days.
✔ Priority : 1-4 business days.
✔ Express Priority : 1-2 business days.
[International]
✔ First Class [$8.99~$14.99], Standard, 1-4 weeks
• • • • 💓 To my repeat customers 💓 • • • •
THANK YOU for supporting my little shop and I appreciate your continued support! I hope you always find items you love.
• • • • 😊 To my new customers 😊. • • • •
I know there are many shops out there, and am so thankful to you for your trust and support. I am here to help, so feel free to message me if needed!
• • • • 🕑 WORKING HOURS • • • •
We are in business Monday through Friday. If you place an order during the weekend (Saturday-Sunday) OR Holidays, your order or questions will be processed the following business week.
• • • • CONTACT • • • •
If you need to contact me, please send me a message through Etsy, and not to the email address provided with my account. This is the fastest way to reach me, and guarantees that your email does not get lost in my spam folder.
Featured items
Items
All Items
Reviews
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Hiza on May 12, 2024
5 out of 5 starsGreat quality stickers. I have reordered many times and have been happy every time
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Amanda on May 11, 2024
5 out of 5 starsGreat product. The print quality is amazing, and it holds up in washes.
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Jessica on May 9, 2024
5 out of 5 starsTurned out great and were perfect to add to my drink tags for a bridal shower!
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Kristine on May 5, 2024
5 out of 5 starsMy second order from this shop. I love these stickers! Glad I added my cat this time.
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Peyton on Apr 29, 2024
5 out of 5 starsThis is my 3rd year using them for my daughter’s bday and they never disappoint! Fast shipping and great quality. The birthday stickers have become a staple within our family now!
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Geraldine on Apr 23, 2024
5 out of 5 starsIt arrived faster than I expected! The original pictures came out even better and they helped me with edits too! Definitely will be using this in the future!
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Nay on May 12, 2024
5 out of 5 starsThese were great to put on my phone, laptop, water bottle etc. Only thing I wish I didn’t get papermate stickers because eventually the stickers will start to fade ☹️ all in great product and the seller literally made exactly what I wanted.
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About Sniffkissalpaca
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Processing Time & Shipping Policy
• Processing Time •
Refer to individual listings for processing details.
• Physical Items Shipping •
Free shipping (USPS Parcel Select Ground) for U.S orders over $35 (Digital items excluded).
Delays may happen in random areas at random times. Please plan your orders accordingly. Sniff Kiss Alpaca has zero control over mail services and therefore can not offer a refund due to late packages not arriving by Etsy estimated delivery dates.
Free shipping is applicable solely to the initial shipment.
Any order that is sent back to the seller will require the buyer to pay to reship the item.
Can I see a preview of the stickers after shipped?
No, we ONLY offer digital proof(s) upon you purchased the Digital Proof Service before the item is shipped.
Refund, Return, Replacement
No returns or refunds. However, if you discover any errors, please notify us within 14 days of delivery. We will promptly send you a replacement at no additional cost.
Please be aware that the window for filing a replacement claim closes after 14 days from the date of delivery. Unfortunately, we are unable to send a replacement beyond this timeframe.
Why I don't see any updated information on the Tracking page?
Sometimes (rarely) USPS only shows scan times close to or after delivery.
I did not receive my order.
Delivery Timeframe:
There are many different reasons for the mail to be delayed. We kindly request your patience and recommend allowing an additional 5 business days after the estimated delivery date before taking further action.
Package Not Found:
If your package hasn't been located and it has been more than 24 hours since the status was marked as 'delivered,' we encourage you to reach out to us promptly. Our team is here to help facilitate the process of submitting a service request with USPS on your behalf. Please be aware that we regretfully cannot provide assistance beyond 7 days from the delivery date. Therefore, it's crucial to contact us as soon as possible if you are still experiencing issues with
Will I get a proof with my order?
Please purchase the Digital Proof Service:
https://www.etsy.com/listing/644976056/
I discovered a (printing) error, what should I do?
We quality check all of our labels prior to shipping to minimize the probably of any error, but sometimes (rarely) they occur. If the error is our fault, we will refund your order or send you a new set of labels.
The laminate film (top clear layer) is peeling off the sticker after dishwashing (or hand washing). What should I do?
From thorough experimentation, we found the most important key for long term laminate quality is, after washing let the stickers dry thoroughly before handling again. When the stickers are exposed to water, their edges becomes pliable. So after washing, the top layer of the lamination may slip off even under a gentle touch (this is especially true for new labels — the adhesive properties strengthen over time).
So:
(1) Please allow at least 1 hour for your stickers to dry after washing. The adhesive properties should recover completely. The longer you can leave the stickers alone, the better.
(2) If you absolutely can not resist touching the stickers, firmly but gently press with a paper towel to help squeeze out the water.
Can you make name labels using non-English language letters?
Most of the fonts used in my designs do support other languages or I can usually find a similar font that will support your language. Feel free to send me a message if you want to double check to see if your language is supported in the style you want.
My order arrived later than what the website said
The estimated delivery date is not a guaranteed date. It's an estimate so you have an idea of when it should arrive, but there are many different reasons for the mail to be delayed.
-We CAN guarantee: We will ship your order on time. Find your shipping date in your email (order confirmation) OR under your purchases in your account.
-We CAN NOT guarantee: When your item will arrive.This depends on the postal service and it's completely out of our control. We don't offer refunds for delayed deliveries.