PRIVACY POLICY
This Privacy Policy describes how and when Spoonie Threads collects, uses, and shares information when you purchase an item from Spoonie Threads, contact Spoonie Threads, or otherwise use Spoonie Threads services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that Spoonie Threads does not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal information Spoonie Threads collects
To fulfill your order, you must provide Spoonie Threads with certain information (which you authorized Etsy to provide to Spoonie Threads), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide Spoonie Threads with additional personal information (for a custom order, for example), if you contact Spoonie Threads directly.
2. The legal bases Spoonie Threads relies on to collect, use, and share personal information
Spoonie Threads relies on a number of legal bases to collect, use, and share your information, including:
• as needed to provide services, such as when Spoonie Threads uses your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for the Spoonie Threads mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of Spoonie Threads legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving Spoonie Threads services. Spoonie Threads uses your information to provide the services you requested and in the legitimate interest to improve Spoonie Threads services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. Spoonie Threads uses your information as necessary to comply with Spoonie Threads obligations under the Etsy Seller Policy and Terms of Use.
3. The third parties with whom Spoonie Threads shares personal information
Information about Spoonie Threads customers is important to the business. Spoonie Threads shares your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. Spoonie Threads shares information with Etsy as necessary to provide you services and comply with obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. Spoonie Threads engages certain trusted third parties to perform functions and provide services to the shop, such as delivery companies. Spoonie Threads will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If Spoonie Threads sells or merges the business, Spoonie Threads may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. Spoonie Threads may collect, use, retain, and share your information if Spoonie Threads has a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.
4. The length of time Spoonie Threads keeps personal information
Spoonie Threads retains your personal information only for as long as necessary to provide you with services and as described in this Privacy Policy. However, Spoonie Threads may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. Spoonie Threads generally keeps your data for the following time period: 7 years.
5. If transferring personal information outside of Europe, how the transfer will be handled
Spoonie Threads may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, Spoonie Threads may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If Spoonie Threads is deemed to transfer information about you outside of the EU, Spoonie Threads relies on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Spoonie Threads buyers’ rights regarding use of their personal information and contact details
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Spoonie Threads describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information held about you by contacting Spoonie Threads using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict use of, or delete your personal information. Absent exceptional circumstances (like where required to store data for legal reasons) Spoonie Threads will generally delete your personal information upon request.
• Object. You can object to (i) the processing of some of your information based on Spoonie Threads legitimate interests and (ii) receiving marketing messages from Spoonie Threads after providing your express consent to receive them. In such cases, Spoonie Threads will delete your personal information unless Spoonie Threads has compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Spoonie Threads
For purposes of EU data protection law, Spoonie Threads is the data controller of your personal information. If you have any questions or concerns, you may contact Spoonie Threads at hello@spooniethreads.com. Alternately, you may mail Spoonie Threads at:
Spoonie Threads LLC
3307 Northland Dr, Suite 280
Austin Texas 78731
