Privacy Policy for Square Port Studio (Etsy)
Effective Date: 13th February 2025
Thank you for shopping at Square Port Studio on Etsy! This Privacy Policy describes how I collect, use, and share your information when you purchase from my shop, contact me, or otherwise use my services.
Information I Collect
When you place an order on Etsy, I receive certain information about you through Etsy. This may include:
Your Etsy username: This is essential for me to identify your order.
Your name (if provided): Etsy may provide this to me, especially if you have it set up in your account.
Your email address: This is how I communicate with you about your order, especially for delivering digital downloads and addressing any questions or issues.
Your shipping address (if applicable): While I primarily sell digital downloads, in the rare instance that a physical item is offered, I will receive your shipping address. This will only be used for fulfilling that specific order.
Payment information: I do not directly receive your payment information. This is processed securely through Etsy Payments. I only receive confirmation that your payment has been processed.
Information about your order: This includes the items you purchased and the date of your purchase.
How I Use Your Information
I use your information for the following purposes:
To fulfill your order: This is the primary reason I collect your information. I need it to process your payment and deliver the digital files you purchased.
To communicate with you: I may contact you regarding your order, to answer your questions, or to inform you about any issues related to your purchase.
To comply with legal obligations: I may need to retain certain information to comply with tax or other legal requirements.
To improve my shop and services: I may use anonymized and aggregated data (that doesn't identify you specifically) to understand customer preferences and improve my product offerings.
Sharing Your Information
I will never sell or rent your personal information to third parties for marketing purposes. I may share your information with:
Etsy: As an Etsy seller, I am required to share certain information with Etsy to process transactions and comply with their policies.
Service providers: If I use any third-party services (e.g., for accounting or legal purposes), I will only share the minimum necessary information with them, and they will be contractually obligated to protect your data.
Legal authorities: I may disclose your information if required by law or legal process.
Data Retention
I will retain your information for as long as necessary to fulfill your order, comply with legal obligations, and resolve any disputes. After that, I will securely delete your information. For digital downloads, I may retain basic order information (like order number and date) for my records, but will delete any personally identifiable information (like your name or email) once it's no longer needed.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:
Right to access: You have the right to request access to the personal information I hold about you.
Right to rectification: You have the right to request that I correct any inaccurate or incomplete personal information.
Right to erasure: You have the right to request that I delete your personal information, subject to certain legal limitations.
Right to restriction of processing: You have the right to request that I restrict the processing of your personal information.
Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to the processing of your personal information.
Right to withdraw consent: If I am processing your information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact me through Etsy Conversations.
Contact Me
If you have any questions or concerns about this Privacy Policy, please contact me through Etsy Conversations.
Changes to this Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."
Important Note: This Privacy Policy is specific to Square Port Studio on Etsy. Etsy has its own Privacy Policy, which you should also review. I am not responsible for Etsy's privacy practices
