StampOutLoudShop

CANADA
- Standard Shipping - This free service is sent UNTRACKED via Canada Post oversized envelope service.
-Canada Post Tracked - Includes tracking and parcel insurance.
- FedEx/Purolator - Sent tracked and insured. No PO Boxes.

US
- Sent via ChitChats from Canada, to be delivered by USPS. This is a tracked and insured service that is DDP (Duty Pre-Paid).

International
- Sent via Canada Post, tracked and insured. This is not a duty pre-paid service, duty/customs fees may be applicable on delivery.

Please contact the carrier first with any concerns once shipped as this will expedite correcting any potentially lost or delayed parcels.

Stamp Out Loud fully follows Etsy’s communication policies. As a seller, we are advised to only hold conversations with customers through the Etsy messenger tool. Please be advised that personal emails will not be received or responded to. All communication must be held through the Etsy platform.

To lengthen the life of your pet tag it is recommended that the tag not be attached to the same ring as other tags/charms on your pet's collar. Constant friction between two or more tags/charms will eventually cause damage.

To maintain your tag, follow these simple steps:
1. Wash tag with mild soap and warm water.
2. If your letters have faded, darken them using a thick black Sharpie marker. Colour over the entire area, then wipe away using a paper towel.
3. Use a soft 4-sided nail buffer to remove any excess permanent marker as well as any patina you’re looking to clean off.
4. Allow to dry completely before reattaching.

This process can be done as often as you’d like without affecting the life of your tag.

•Hypoallergenic Aluminum Tags (Silver) are made from 12 gauge hypoallergenic/food grade solid aluminum - does not tarnish

•Brass Tags (Gold) are made from 14 gauge solid brass - will eventually tarnish

•Copper Tags (Rose Gold) are made from 14 gauge solid copper - will eventually tarnish

All 3 options are very easy to clean and maintain to ensure a long lasting, beautiful tag. Please refer to care instructions for cleaning and maintenance.

As each item is made to order, and most often personalized, returns and exchanges are generally not possible. If there has been an error with your order on our end, we will do everything within reason to correct the issue (up to and including either a refund or replacement). Please reach out with any concerns and we will work with you on a resolution.

For EU and UK customers, please be aware that any order that has been personalized is excluded from the EU Omnibus Directive. Orders cannot be cancelled or withdrawn once completed as they are customized and made to order.

Shop turn around times vary based on the item purchased season. Pet tags have a 2-3 week lead time. Stethoscope tags have a 1-2 week lead time. I always ship sooner when possible and will update you when your order is ready to ship.

As each item is hand made by one artist, this turn around time allows for the proper care and attention to be given to each and every order.

All orders being shipped outside to the USA will be sent using a DDP service (Delivery Duty Paid). This service ensures that all charges are paid prior to shipping so that there are no additional fees upon delivery. This is in place as of August 29, 2025.

All international shipments (outside of Canada and the US) are shipped using a DDU service (Duty Delivery Unpaid). This means that there may be potential customs and duty fees applied to your package on delivery.

As international tariff policies are ever evolving, this service may change in the future. Please refer to shop announcements for the most current information.