SteelfeatherWorks

Steelfeather Workshop

Haslet, Texas
1,389 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    The annual 15% off sale has landed a little early this year! Enjoy discounts on all items in the store from September 11 to October 11! Please keep in mind processing & shipment times when ordering for the holidays.

Announcement

Last updated on Sep 11, 2021

The annual 15% off sale has landed a little early this year! Enjoy discounts on all items in the store from September 11 to October 11! Please keep in mind processing & shipment times when ordering for the holidays.

Items

1389 Sales
 

All Items

Stephanie Griffith

Contact shop owner

Stephanie Griffith

Reviews

Average item review
5 out of 5 stars
(334)
See reviews that mention:
Quality 89 Shipping 62 Customer service 23

About SteelfeatherWorks

Sales 1,389
On Etsy since 2014

About

I'm a seamstress who's been sewing for about six years, mostly having made hand stitched plush up until recently. In 2014 I started venturing into machine embroidery, which I adore and want to strive to improve in by making not only embroidered plush, but patches, keychains, and more! Many of my creations are inspired by my lifelong interest in gaming, anime, and animals and I hope to expand to many types of accessories and trinkets.

Shop members

  • Stephanie

    Owner

    I'm a seamstress who's been sewing for about six years, mostly having made hand stitched plushies. In 2014 I started venturing into machine embroidery, which I adore and want to strive to improve in!

Shop policies

Last updated on July 4, 2020
Welcome to my shop! I'm a one-person operation aiming to deliver a variety of goods one at a time. I'm a stickler for quality and will ensure that only the best of what I make will be sent out.

Although I've been making items and selling online for many years, I certainly appreciate feedback on how I can improve the experience for buyers!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
For items lost in transit and not marked as delivered, I will send out a replacement item at my own expense. If an incorrect item is received, I will offer the option of a replacement or a refund and you will be allowed to keep and do as you wish with the incorrent item.

Please contact me if there is a problem with your order and I will be happy to work out a solution!

As soon as work has begun on a custom order, no cancellations or refunds will be accepted as the item(s) cannot be listed for general sale.
Payment
Payment may be sent through Paypal, Credit Card, or Etsy Gift Card. Sales taxes for Texas state residents are included in the price.
Shipping
I will only ship to the address provided in the order so please ensure that your address is correct before checkout. If I'm notified of an incorrect address after an order is shipped, it will be the buyer's responsibility to pay for extra shipping costs.

All packages currently ship through USPS and are picked up by the mail carrier.

Plush are often shipped in unused boxes and patches are shipped in opaque plastic enveloped with USPS tracking included.

There may be occasions where orders will not fit within the standard packaging I use, so in unusual circumstances I may repurpose other shipping boxes. I always ensure that reused boxes are clean and sturdy prior to using them. If you specifically want items shipped in a brand new box, please let me know and consider that additional charges may apply.

Packages sent abroad will have the actual value of the item marked on customs forms to comply with customs policy.
Additional policies and FAQs
Please note that the coloration of items as they appear in pictures may be slightly different to their actual appearance due to variations in lighting and monitor displays. If you're unsure about coloration, please do not hesitate to ask.

I live in a non-smoking home with pets (a dog and chickens). Though I never allow pets in my work room and make an effort to keep my products clean, stray fur may still find its way in.

Custom orders are only for patches (including resized editions and color variants) and dove plushies. I do not accept custom orders for plushies I don't sell through Etsy but if you would like to commission a custom designed embroidered patch, I would be interested in discussing the details.