Info - Sticker Master GB
ABOUT STICKERMASTERGB
Welcome to StickerMasterGB — a small UK-based creative business based in Birmingham, West Midlands.
We specialise in creating personalised stickers, vinyl decals, labels and printed products, alongside a growing selection of gifts and stationery.
OUR PRODUCTS
Our Etsy shop features a wide variety of products, including:
• Personalised and custom stickers
• Waterproof vinyl sticker packs
• Business and logo labels
• Name and text decals
• Custom photo stickers
• Car and JDM-inspired sticker designs
• Bookmarks
• Personalised prints and framed gifts
• Greeting and birthday cards
• Special occasion and gift products
• Music, film and pop-culture inspired designs
• Custom requests and personalised products
We are continually adding new products and designs, so our shop is always growing.
CUSTOM ORDERS
We love creating products that are personal to you. Depending on the product, we can work with names, text, photographs, logos and other customer requirements to create something unique.
If you have an idea that you don't see in our shop, you're welcome to contact us through Etsy. We'll be happy to discuss what may be possible.
LOCAL VINYL DECAL INSTALLATION
StickerMasterGB also provides local vinyl decal installation across Birmingham and surrounding areas in the West Midlands.
Our installation service is suitable for a range of applications, including vehicle decals, window decals, business graphics, signage and other suitable vinyl applications.
If you've purchased a decal and would like professional application, or you're planning a larger local project, get in touch to discuss your requirements and installation options.
MADE WITH CARE
Many of our products are made to order, allowing us to create each item specifically for the customer. We take care with the design, printing, cutting, finishing and packaging of our products before they leave us.
We are proud to have built our business through thousands of Etsy orders and the support of our customers.
Thank you for visiting StickerMasterGB and supporting a small UK business.
Return Policy:
Thank you for shopping with us at StickerMasterGB . We strive to provide you with high-quality products and excellent customer service. If, for any reason, you are not satisfied with your purchase, please review our return policy below:
14-Day Return Period:
You have 14 days from the date of receiving your order to initiate a return if you decide the product is not suitable for your needs. To request a return, please contact our customer service team on etsy messages and reason for return.
Damaged Products:
In the unfortunate event that your product arrives damaged, we apologize for any inconvenience caused. Please take clear images of the damaged item and send them to us on etsy messages . We will promptly assess the situation and offer you the choice of a replacement or a refund.
Custom Products:
We regret to inform you that we are unable to accept returns on custom-made products. However, before proceeding with the production of custom items, we will provide you with a finished design for your approval. This ensures that you are completely satisfied with the design before we proceed with the manufacturing process.
How to Initiate a Return:
To initiate a return, please contact our customer service team on etsy messages within the specified return period. Provide your order number, reason for return, and, if applicable, images of any damage. Our team will guide you through the return process.
Refunds/Replacements:
Upon approval of your return, we will process your refund or send out a replacement, depending on your preference.
We appreciate your understanding and cooperation in adhering to our return policy. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.
Thank you for choosing StickerMasterGB . We value your satisfaction and look forward to serving you again in the future.
Business Days:
Our dispatch operations operate on business days, Monday through Friday, excluding weekends and public holidays.
Shipping Partners:
We work closely with reliable shipping partners to ensure prompt and efficient delivery of your orders.
Exceptions:
In certain cases, such as high order volumes during promotional events or unforeseen circumstances, there may be slight delays in dispatch. However, we are committed to communicating any such delays promptly and keeping you informed about the status of your order.
Contact Information:
If you have any questions or concerns regarding the dispatch of your order, please contact our customer support team on etsy messages.
Policy Updates:
This dispatch policy is subject to change, and any updates will be communicated through our announcements.
