StitchedCatCrafts

Amy Platkiw t/a Stitched Cat Crafts customer privacy notice
This privacy notice tells you what to expect me to do with your personal information.

Contact details:
Post
Unit 170104, PO Box 7169, Poole, BH15 9EL, GB
Email
amy@stitchedcatcrafts.co.uk

What information I collect, use, and why:
I collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Addresses
• Photographs or video recordings
I collect or use the following personal information for dealing with queries, complaints or claims:
• Names and contact details
• Address
• Purchase or service history
• Financial transaction information
• Correspondence

Lawful bases and data protection rights:
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis I rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access - You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification - You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure - You have the right to ask me to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing - You have the right to ask me to limit how I can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability - You have the right to ask that I transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When I use consent as my lawful basis, you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.
My lawful bases for the collection and use of your data
My lawful bases for collecting or using personal information to provide services and goods are:
• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
My lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where I get personal information from:
• Directly from you

How long I keep information:
I will retain your personal data for as long as necessary to provide you with the services described in this Privacy Notice. After the transaction is complete, your personal data will be deleted. I will keep anonymised data in relation to the transaction for accounting purposes.

How to complain:
If you have any concerns about my use of your personal information, you can make a data protection complaint to me:
Email: amy@stitchedcatcrafts.co.uk
Post: Amy Platkiw t/a Stitched Cat Crafts Unit 170104, PO Box 7169, Poole, BH15 9EL
If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO. 
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint