StitchedSketchStudio

Welcome to Stitched & Sketch Studio! We are so glad you are here. To help us ensure your handmade items arrive exactly as expected, please take a moment to review our official shop guidelines before placing your order:

Read Before You Buy
• Check the Details: Please read the full item description before you purchase. Do not order based on the product picture alone. It is the customer's responsibility to review all details, so you know exactly what you are ordering.

• Ask First: If you are confused or unsure about an item in the slightest, please ask a question before you order, not after.

• Measure Carefully: If an item requires you to measure something, we cannot stress this enough—please follow the measuring instructions exactly. Not doing so could result in you purchasing the wrong size.

Refunds, Exchanges, & Variations
• Our Refund Policy: We do not offer refunds or exchanges if a customer fails to read the full description or orders based on another shop's sizing information. Refunds are only given if the error is on our shop. We photograph each item for our records before it is shipped.

• One-of-a-Kind Art: All artwork created by Ariel is entirely one of a kind.

• Fabric Variations: All of Cristal's textile items are created using 100% cotton. Because they are handmade, the placement of the pattern may vary slightly from the photo, but the fabric print will be exactly the same.

Shipping & Addresses
• Verify Your Address: Please double-check that your mailing address is correct before submitting your order. We cannot change your address after the order has been placed.

• Shipping Carriers: Our standard shipping is USPS Ground Advantage. If you prefer a different carrier, you can choose FedEx at checkout instead.

• Need it Faster? If you need your product sooner, please select an upgraded faster shipping method at checkout. Please note that upgrading your shipping only speeds up the time it takes the carrier to deliver it; it does not change our processing time.

Processing Times
• 5-Day Turnaround: We always have other customer orders in our queue, so please note that we have a strict 5 business day processing time (this does not include weekends). Please calculate your timeline carefully to make sure our processing time plus shipping fits your schedule.