Stitchu Print & Embroidery
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Announcement
Last updated on 10 Oct, 2025
Reviews
4.8
(10196)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Helen on 26 Apr, 2026
5 out of 5 starsGood quality and beautifully embroidered with a personalised message. A lovely gift for Big Brother on the arrival of his Little Brother. Can’t wait to see the boys in them. Thank you.
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Alex on 16 Apr, 2026
4 out of 5 starsGood patch - had ordered iron on but arrived as velcro. Not a huge issue but not ideal
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Sally on 29 Apr, 2026
5 out of 5 starsexcellent quality great design and quick delivery what more can I say
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Georgina on 29 Apr, 2026
5 out of 5 starsThank you so much - quality product sent on time and lovely result! Would order from here again x
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About StitchuStore
Sales
93,710
On Etsy since 2017
Shop policies
Last updated on 03 Sept, 2025
Delivery
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Terms & Conditions and Right of Withdrawal
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr
More information
Last updated on
13 Mar, 2026
Frequently asked questions
Custom and personalised orders
Please read the item description for the personalisation options available. Please use the "Add your personalisation" box to provide us with this information before you add your item to the basket.
Returns and refunds
If you are unhappy with your products for any reason, you can return them to us by post within 30 days of the date the products are delivered to you. Once your return is received we will issue a refund within 2 working days. Unfortunately personalised items are non refundable unless they are faulty or not as requested. If your order is faulty or not as requested please contact us before returning these items. If you want to return your products, you must take reasonable care of them and they should be returned to us in their original condition.
Dispatch and delivery times
We are currently dispatching orders within 2-5 working days.
If you are in the UK standard delivery is with Royal Mail Tracked 48. You have the option to upgrade to Royal Mail Tracked 24 when checking out.
If you are outside of the UK then delivery is with Royal Mail Tracked, to be passed to your local postal service when it reaches your country. Delivery to worldwide locations is between 3-7 working days.
US import duty
Orders to the US are being sent with import duty paid for by us before your parcel is posted. After your purchase on Etsy, you will not need to make any further payments towards import duty to receive your parcel.
Northern Ireland shipping
Unfortunately due to new EU General Product Safety Regulations (GPSR), we are unable to sell to customers in Northern Ireland.