ALL SALES ARE FINAL. There are no refunds or exchanges*. Here at Storyland Vintage I sell 100% vintage items, since the items are old they cannot be expected to be in new condition as they have probably been used/worn and experienced wear at some point. I take great care in providing accurate and thorough measurements, descriptions of condition and provide many photos including close ups of any flaws and take great pride in my ability to do so. Colors vary from monitors to mobile phones please rely on description of color. Measurements provided are taken flat and you must allow room for them to fit. Due to the detailed care and service I provide, returns and exchanges are not accepted for fit, color issues or minor flaws. Please view all photos, read an items description and measurements thoroughly before placing an order and please ask any and all questions prior to purchase. I want you to LOVE your Storyland Vintage purchase and I am always happy to double check measurements, send additional measurements, describe the color and send additional photos :)

*I will review return inquiries on a case by case basis only in the event an item arrived in a condition entirely different than represented. In the event that occurs or there is a problem with your order please send an email within 48 hours of receiving the item to resolve a problem before leaving a poor review. Please note that shipping is not refundable, I do not refund items shipped to smoking homes and items older than the 1940s are always final sale due to their fragile nature.

↣ Storyland Vintage accepts payment through direct checkout and Paypal.

♥ Reserves/Layaways ♥
Reserves/layaways are only accepted for items over $100 with a non-refundable down payment of 20%. Please contact me from the listing page to set this up. Sorry, during sales I can not accommodate reserves. The early bird catches the vintage, doll!

↣ Storyland Vintage ships Monday-Friday, and usually next business day unless there is a special notice in the shop announcement.

↣ Shipping rates are directly calculated from USPS at checkout. But in the event of a shipping overcharge I will refund the difference if it amounts to $1 or more(this happens usually with multiple item orders or if a customer lives close to NY state).

↣ In the event an order is returned to sender because of a mistake in the shipping address listed the customer is responsible for the amount to re-ship it.

♥ Domestic Customers ♥
All domestic orders are shipped via USPS Priority mail and take 2-3 days through the mail. A tracking code will be sent to your email when I am about to ship your order. Please save this email so you can check the status of your shipment!

♥ International Customers ♥
Storyland Vintage ships WORLDWIDE! Most items ship internationally via USPS First Class International however heavier, fragile & pricier items(over 4 pounds) are shipped via USPS Priority Mail International. Please be aware that duties and taxes are the responsibility of the buyer, I cannot and will not mark items as "gift."

♥ Want your vintage even faster? ♥
Express shipping is offered on some listings at checkout. It is best to contact me before placing an order to ensure that I can accommodate the rush shipping.

♥ Ordering a few items? ♥
Shipping will be totaled automatically at checkout, but if you are buying multiple items and would like a more precise rate, please contact me with the URLS of what you would like.

International Customers: Please note, heavier items(4+ pounds) will have to ship with Priority Mail International which is limited to 5 items in a package. Pricier items at my discretion will only be shipped Priority International and not First Class.

♥ Spending over $150? ♥
U.S. customers get free shipping with coupon code "FREESHIP150" hooray! Code cannot be combined with a storewide sale.

♥ Coupon Codes ♥
You lucky thing you! Enter the code at checkout for your discount. Coupon codes cannot be combined with storewide sales or on items already marked down unless otherwise specified. No refunds or price adjustments post purchase.

♥ Want a Coupon Code? ♥
Receive a 20% off coupon code when you strike a pose in your Storyland Vintage purchase on Instagram! Make sure your account is not set to private, then tag @StorylandVintage in the caption and as the item in the photo. I'll message you with your exclusive coupon code valid on Etsy/StorylandVintage.com and will probably re-post your awesome look on Instagram!

♥ Condition ♥
At Storyland Vintage I sell 100% vintage items. Since the items are old they cannot be expected to be in new condition as they have probably been used/worn and experienced wear at some point. Any noticeable flaws will be noted in an items description, however sometimes minor flaws may be overlooked. If you'd like me to scan an item again for flaws before making a purchase, please contact me. Items are rated by condition on each item page and they are defined in the chart below:

EXCELLENT: A fantastic find, *near* perfect!
GREAT: A couple flaws or signs of wear that do not retract from the piece.
GOOD: A few flaws that may be noticeable, may be able to be repaired and cleaned.
FAIR: A study piece, too cool to trash but probably not good enough to wear without some work.

♥ Measurements ♥
Measurements are taken flat and provided in an items description and doubled where appropriate unless otherwise stated. The best way to determine fit is to compare the measurements listed to your own body measurements and also to something you already own and love the fit of. Remember to allow room for movement to ensure a proper fit. If you would like additional measurements, please contact me!

I provide model/dressform sizes for reference. Please note clothing may be clipped on the model to show how they would look on the suitable size but will be denoted after "PINNED TO MODEL?"

Shopping with a mobile device? Click "Item Details" to view the measurements.

♥ Accessories ♥
Belts and accessories are NOT included unless stated on the items page.

♥ Cancellation ♥
I reserve the right to cancel and refund an order at any time for any reason.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.etsy.com/shop/StorylandVintage (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Etsy to power our online store--you can read more about how Etsy uses your Personal Information here: https://www.etsy.com/legal/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info [!at] StorylandVintage.com