StrayStones

Jewellery & Metalwork

Kitchener, Canada On Etsy since 2011

1,260 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

StrayStones

Jewellery & Metalwork

Kitchener, Canada | 1,260 Sales

Announcement    COVID-19 UPDATE: We are still shipping out orders twice a week, but please be aware that some shipments are experiencing delays, as postal services are experiencing a higher than normal volume of shipments.

Announcement

Last updated on Apr 23, 2020

COVID-19 UPDATE: We are still shipping out orders twice a week, but please be aware that some shipments are experiencing delays, as postal services are experiencing a higher than normal volume of shipments.

Items

1260 Sales
 

All Items

Jenny

Contact shop owner

Jenny

Reviews

Average item review
5 out of 5 stars
(248)
See reviews that mention:
quality 34 shipping 31 customer service 29

About StrayStones

Sales 1,260
On Etsy since 2011

Handcrafted jewellery inspired by nature and geometry

StrayStones is a line of handcrafted jewellery by designer and metalsmith Jenny Pulling, of Kitchener, Ontario. Drawing inspiration from her love of nature and exploration, Jenny creates bold designs using traditional metalsmithing techniques. StrayStones can be found year-round at various festivals and exhibitions throughout Ontario.

Shop members

  • Jenny Pulling

    Owner, Maker, Designer

Shop policies

Last updated on November 7, 2020
Thank you for your interest in my shop. My number one concern is customer satisfaction, so please contact me with any questions, comments, requests etc based on a purchase or potential purchase.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Customer satisfaction is very important to me. If you are unhappy with your purchase please contact me prior to leaving feedback so we can resolve the problem as necessary.
I will accept returns or exchanges within 7 days of customers receipt of item. Upon return of item customer will be refunded for their purchase. Shipping costs are the responsibility of the customer.
Custom or personalized orders, and design fees are non-refundable.
Payment
Accepted payment includes credit card, debit card (where available), Etsy Gift Card and PayPal.
Contact me if you have any questions or problems checking out.
Items are shipped on receipt of payment only.
Shipping
Shipping price within Canada is for regular Canada Post lettermail. Depending on where its being shipped to, this will take between 2 and 10 business days. There is no tracking number provided..
Other shipping options include Registered Mail, Regular Parcel Service, Expedited Parcel, Xpress Post, and Priority. The costs of these may vary depending on your location,so contact me for a quote or let me know what method you'd prefer at checkout. I will bill you for the extra shipping costs

Shipping to the US is sent by Small Packet Airmail. Shipping time is 6-10 business days. For this service there is no tracking provided. Other options are available so please contact me or let me know at checkout what you're interested in.

Shipping outside Canada and the US is sent by Small Packet Airmail. Depending on your location this could take 2-6 weeks. Please contact me if interested in other delivery options.
Additional policies and FAQs
Caring for your jewellery:
Handmade jewellery should be treated with care in order to ensure a long life.
Copper jewellery has been sealed to prevent oxidation and reaction with skin. This is durable, but I suggest keeping it from coming in excessive contact with water (ie. don't wear it swimming or in the shower!)
When not worn, sterling silver jewellery can be stored in a sealed plastic bag to prevent tarnish from occurring. If tarnished, jewellery can be cleaned using jewellery cloth or other tarnish-removing methods (I like the tinfoil, hot water, and baking soda method myself!)
If you find your jewellery has tarnished or changed colour and are not sure what course to take, feel free to get in touch with me and I'm happy to provide some guidance.