StructureMinerals

For the love of minerals. Free US shipping over $35!

Tucson, Arizona 63987 Sales On Etsy since 2013

5 out of 5 stars (17147)

StructureMinerals

For the love of minerals. Free US shipping over $35!

Tucson, Arizona | 63987 Sales

5 out of 5 stars (17147)

Shop owner

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Contact shop owner
63987 Sales
30105 Admirers
 

All Items

Matt and Ashley

Contact shop owner

Matt and Ashley

Announcement    $100+ use coupon code: CODE1 for 10% off your order
$200+ use coupon code: CODE2 for 15% off your order
$400+ use coupon code: CODE3 for 20% off your order
$600+ use coupon code: CODE4 for 25% off your order
(Shipping not included, $ in USD, cannot be combined with any other sale)
Follow us on Instagram: @structure_minerals
Providing a wide variety of minerals, crystals, and jewelry supplies worldwide.
If you are in need of faster shipping or any shipping upgrades, please let us know before ordering.
Thank you!

Announcement

Last updated on Aug 22, 2019

$100+ use coupon code: CODE1 for 10% off your order
$200+ use coupon code: CODE2 for 15% off your order
$400+ use coupon code: CODE3 for 20% off your order
$600+ use coupon code: CODE4 for 25% off your order
(Shipping not included, $ in USD, cannot be combined with any other sale)
Follow us on Instagram: @structure_minerals
Providing a wide variety of minerals, crystals, and jewelry supplies worldwide.
If you are in need of faster shipping or any shipping upgrades, please let us know before ordering.
Thank you!

Reviews

Average item review
5 out of 5 stars
(17147)
See reviews that mention:
quality 1620 shipping 2368 customer service 920

About StructureMinerals

Sales 63,987
On Etsy since 2013

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Shop policies

Last updated on October 7, 2019
$100-$199 - 10% OFF - use coupon code: CODE1
$200-$399 - 15% OFF - use coupon code: CODE2
$400-$599 - 20% OFF- use coupon code: CODE3
$600 on up - 25% OFF - use coupon code: CODE4
(Shipping is not included, $ in USD)

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
-Buyers are responsible for return shipping.

-Buyers are responsible for contacting us prior to returning any items. If requested, you must provide a photo of the item/s being returned before shipping to prove they are free of damage, packing the item/s in the same manner they were sent (contact for specific instructions) and must send the tracking number to us immediately after it is shipped. Only after the item/s are returned damage free, the refund will be issued.
A refund will not be issued for any returned item that appears different than the photos.

-A restocking fee may be charged to canceled and returned orders. A minimum 10% restocking fee will be charged to one of a kind, high demand, or sold out items.

-In the case that we are our of the office for multiple days and cannot respond to your return request, we will still honor a return.

-No partial returns on parcels, no partial refunds will be offered. If multiple items of the same listing are ordered they all must be returned for a refund to be issued, buyers are not permitted to pick certain items out of "multi-quantity" listings and return others unless agreed upon before purchasing.
Example: if 4 cabochons are purchased, 4 must returned.
If a parcel is returned to us underweight, a refund will not be issued.
In the situation where various grades of the same mineral species or item are purchased, the buyer must return the entirety of both items/parcels.

-We do not allow returns until the package has first been delivered to the buyer.
Payment
We accept PayPal, and various payment methods through Etsy Checkout.

One coupon code may be used per order.
Shipping
***All buyers:
-USPS first class shipping is used for all shipments unless otherwise discussed. It is your responsibility to contact us if faster shipping, signature confirmation, insurance or any upgrades are needed. We are not responsible for lost or stolen packages.

-If the shipping service returns an order to us that is non-deliverable for any reason (insufficient address, refused, missed the package, etc), an additional shipping fee will be charged to return the package to you, once it has been returned to us. We do not accept returns on these orders, unless they comply with our return policies. We are not responsible for lost or stolen packages.

-In some cases, when further communication is needed, shipping may be delayed until communication has been completed.

-Unfortunately, we cannot always guarantee requests of address change due to the number of order we process.

-If any issues arise with an order (damaged, missing, etc.) and we don't hear back from the buyer within 7 days, we will consider the issue resolved.

-We reserve the right to ship items at our discretion, items may be shipped separately than one another in certain cases. This is always in the best interest of the specimens.

***International buyers:
-All orders over $400 are required to upgrade shipping to Priority Express / EMS, which is a minimum fee of $50. This option is available at checkout.

-It is the buyers responsibility to ensure that the importing and exporting requirements of your country have been met, failure to do so may result in seizure of your shipment. You are responsible for any customs tax, fees, or charges that might occur, you can contact your countries customs department prior to ordering to find out what these fees will be. If the buyer refuses the package for any reason, a refund will not be issued.
We do not have any contact with foreign customs agencies. If your order is held in customs then returned to us for any reason, and you would like a refund instead of paying a reshipment fee, there will be a restocking fee charged.

-We cannot and will not change the price of an order on customs information, or mark as gift, this is not legal.

---International shipping options include---
1. Standard / First Class - appx. 10-30 business days, does not include tracking, insurance, or signature confirmation. Prices can range from $8-25+
2. Priority - appx. 6-10 days, does not include tracking, insurance, or signature confirmation. Prices can range from $25-50+
3. EMS - appx. 4-8 days, includes full tracking information, insurance (depends on your countries import restrictions), and pricing starts at $50.

Please contact with any questions or concerns.
Additional policies and FAQs
-The main photo does not directly reflect the actual size of the piece/s.
We expect all buyers to view all photos and read full listing descriptions to get a proper idea of the piece/s your purchasing. Weights and sizes are very close approximations, sizes may vary slightly due to the direction one may try and measure. Generally, we measure lengthwise.

-We try to showcase damage in photos the best we can but if you are directly concerned about damages or flaws, please contact us prior to purchasing.

-Please note, colors may vary slightly from monitor to monitor depending on your settings.

-Some specimens may have naturally sharp or fragile edges, we recommend handling each piece with care and using caution around children. We cannot be held responsible for any injury’s that may result from a mineral specimen.

-Please use caution and care when opening your order. Some items are small or fragile so we recommend unpacking on a flat, clean surface or somewhere where you do not need to worry about your new pieces being damaged or lost. Please be sure you have checked all packing material before disposing of it. We reserve the right to reship or refund in the rare event of claims of missing items.

-Please educate yourself properly before purchasing. Naturally, some mineral specimens can be fragile or potentially toxic, handle all specimens with care. If you are considering a stone to set in jewelry, be sure to research things like it's chemical composition and hardness. Please reach out with any questions you may have.

-The use of our photos without credit or permission is not permitted. Using our photos to resell minerals is not permitted.

-We do not offer phone support, we apologize for any inconvenience.

-As a buyer, you are fully responsible for thoroughly reading and understanding our listing descriptions and shop policies. By ordering from our shop you are agreeing to comply with all of our policies.

Thank you!