At our shop, we offer custom gifts, stationery, and event favors, all crafted with love and dedication. Our customers are the heart of our inspiration, driving us to create unique and meaningful items that bring joy and creativity to their lives.
Featured items
All items
Announcement
Last updated on Aug 23, 2024
Reviews
4.9
(1198)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Hannah on Sep 6, 2026
5 out of 5 starsperfect holding my late husband's hair, great care and quality in the product!
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Cornelia on Jul 3, 2026
5 out of 5 starsAbsolutely fantastic, exactly as described, very friendly and competent contact. Excellent quality.
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Isobel on May 31, 2026
5 out of 5 starsFab, good quality product, great communication. Really happy thank you
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Abigail on Aug 30, 2026
5 out of 5 starsItem as described, arrived on time perfect to put my sons gem stones in
About Studio2121
Sales
5,375
On Etsy since 2021
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A big and warm hello from our beautiful family! -
BECAUSE MOMENTS ARE PRECIOUS - Mini Jar Keepsake: Lock of Hair Memory -
Surprise them with Personalized Photo Keyring Gifts -
Personalised travel gifts
Shop members
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Anca David
Owner
Production partners
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Print Shop
United Kingdom
Gelato’s platform enables ecommerce entrepreneurs and creators to produce and deliver custom products such as clothing, wall art, and books to customers anywhere through a network of more than 100 local production partners in 33 countries. The products are made on demand.
Shop policies
Last updated on Aug 9, 2023
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do you accept returns, exchanges or alterations after delivery?
Due to the custom nature of the item we do not accept returns, exchanges or
requests for alterations after delivery. We ask that you communicate any specific
requests through our message conversation during the order process. We only know
about a preference or request if you specify it in your message. We will always do
our best to accommodate your requests!
How do I make sure you match my color theme exactly?
The best way to make sure that your colours are matched as closely as possible is to send a) photos or b) links to items or colours that you're trying to match.
You can send photo attachments or insert links in our message conversation both before and after you place an order.
Do you offer refunds under any circumstances?
There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to £250 and you can submit the claim to Royal Mail online to have that insurance amount sent to you as a check in the mail.
**You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required.
**Note that any damage must be reported to our shop within 48 hours of the package
arriving.
What if my package is delayed/lost in transit or stolen?
STUDIO2121 is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control.
Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages.
If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police
department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order.
***For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.
What if my item is returned to the sender/seller after it's shipped?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.
For Digital Download Products - Do you accept return or cancellation?
Due to the nature of the digital download file, no refund or cancellation can be offered.
If there's any problem with the image please contact us for further
assistance.
Do I need to have a Canva Account?
Yes, you will need to signup with Canva to be able to access & edit templates that are purchased. You can sign up for Free or Pro
What if I don't respond to my photo proof?
If we do not get a response on approvals of proofs of custom orders, we will wait for 1 week and then make the order and ship it. We need to adhere to shop deadlines and can not hold orders beyond a certain date. My order did not reach me on time.
Can I return it? Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. You will definitely get your shipment, but
we are in no position to guarantee the timeline. We cannot refund or cancel order
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