StudioKoda

1. Information We Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

Your name, email address, and postal address;

Payment information (Note: We do not see your full credit card details; these are processed securely by Etsy);

Details of the product that you’re ordering;

Any additional personal information if you contact me directly (such as for a custom embroidery or personalized veil length).

2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

Service Delivery: As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.

Communication: We may contact you regarding your order status or to clarify customization details for your bridal accessories.

Legal Compliance: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies (e.g., DHL, FedEx, UPS). We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:

Access: You may have the right to access and receive a copy of the personal information we hold about you.

Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information.

6. How to Contact Us
For purposes of EU data protection law, I, the owner of StudioKoda, am the data controller of your personal information. If you have any questions or concerns, you may contact us via Etsy Messages.