SunwovenDesign

Introduction
This Privacy Policy describes how and when Sunwoven Design (the “shop”, “we”, “us”, or “our”) collects, uses, and shares personal information when you make a purchase, contact us, or interact with our shop through Etsy.com or its related services. This policy applies to personal information that we collect in connection with our sales and communications on Etsy. It does not apply to the practices of third parties that we do not own or control, including Etsy itself. You can review Etsy’s own privacy practices on Etsy.com.


What Information We Collect

When you purchase from our shop or communicate with us, Etsy shares certain personal information with us, including (but not limited to):

Your name

Email address

Shipping and billing address

Order details

Any additional information you voluntarily provide (for example, if you contact us directly)

We receive this information only when it is necessary for fulfilling your order, providing customer service, or responding to your inquiries.


How We Use Your Information

We use the information Etsy provides to:

Fulfill your orders, including processing payments and arranging for shipping;

Communicate with you about your order status or questions you ask;

Provide customer service and resolve disputes;

Comply with legal obligations, such as tax reporting.

We do not use your personal information for unsolicited marketing unless you give us explicit consent (for example, by signing up for a newsletter). You may revoke that consent at any time.


Sharing Your Information

We may share your personal information with third parties only as necessary to:

Complete a purchase (e.g., shipping carriers);

Comply with legal requirements;

Protect our rights or safety.

We do not sell your personal information to any third parties. Etsy also shares relevant order information with us as needed to fulfill purchases on our shop.


Data Retention

We retain personal information for as long as needed to provide you our services, comply with legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or destroy your data.
Etsy

Your Rights (Where Applicable)

If you reside in certain regions (such as the EU), you may have additional rights regarding your personal information, including the rights to:

Access and receive a copy of your data;

Request corrections or deletions;

Restrict or object to our processing of your information;

File a complaint with your local data protection authority.

To exercise these rights, you can contact us using the information listed below.
Etsy

Third-Party Processing

Your information may be processed or stored through third-party services (such as Etsy’s fulfillment, payment providers, or cloud services) which may operate in different countries with different data protection laws. By using our shop, you acknowledge and consent to these transfers as necessary for order fulfillment.