SusanAnna
All items
No items listed at this time
Announcement
Last updated on Jan 12, 2021
Reviews
4.9
(1420)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kathy on May 9, 2026
5 out of 5 starsGreat customer service, quick delivery, item as discribed. would order again!
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Etsy buyer on May 25, 2024
5 out of 5 starsI love this! It's larger than what I thought, but it's perfect!
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About SusanAnna
Sales
9,339
On Etsy since 2006
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Craft show -
New studio! Yay!!! Just moving in, July 6th, 2015 -
Painting letters in a beautiful NC Fall day - Fall 2014. -
Pressed Family Trees in sterling silver. Available at www.Frills4you.etsy.com -
Shop members
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SusanAnna
Owner, Maker, Designer
Love to handcraft gifts!
Shop policies
Last updated on Mar 24, 2018
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
How do I enter the details for personalization?
Once item(s) is in your cart and you are in checkout, you can leave a note in the "Notes to Seller" box. Please leave all the details for your order there! We read all notes carefully and will contact you if anything is not clear and we have any questions.
How long before my order ships?
If you click on the item details, the information is found under Shipping and subtitle: "Ready to Ship in." This information is updated based on current workload.
I am outside the United States, How does shipping work?
Shipping prices may vary from one country to another. Some countries may have very high customs fees or VAT tax. Any cost associated with customs or VAT tax will have to be paid in your country at the time of pick up and are not included with the shipping costs at the time of purchase.
I am in the Raleigh area, where can I find your items locally?
You can find SusanAnna creations at Southern Charm at the Cary Towne Center.
How may I contact you?
Please feel free to contact me and I will be happy to answer any of your questions.
http://www.etsy.com/convo_new.php?to_username=susananna