I am always happy to reserve items. If no payment or communication has been received after 2 days on reserve, the item will be made available.

I will review offers and accept layaway on all items over £100, so just drop me a line if you would like this service.

An initial deposit of 30% will be required and the balance due to be paid within 8 weeks. Please note I am unable to refund on layaway items.

All items are shipped within four working days of purchase.

Every purchase made from Susan Hayward Vintage is covered by shipping or postal insurance.

Susan Hayward Vintage, sells only genuine vintage clothing from the 1900's to 1970's. My clothing is at least 50 years old, some are almost 100. Owning a piece of quality vintage is in my opinion a great privilege.

Each garment is selected individually, on condition, wearability and style.
Nevertheless, they have had a previous life before they arrive here and it is very rare to find an unworn piece, they do exist but are in the minority.

These beauties have stood the test of time because they were made to last and because a woman in the past loved and cared for them, they wanted their clothes to remain in good condition, appearance was very important.

I do my utmost to tell you the about any flaws I note, as I want you to love the piece when you receive it as much as the original owner did, and I want you to visit me again.

The most important factor in buying is sizing....size really matters. Refer to the measurements in the description to give you a better guide as to whether the beautiful items you fall in love with will actually fit you, never be afraid to ask for more information..I am here to help you get it right.
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These garments have character, elegance and charm, they have had a previous life, they are part of history, from a time when dressing well was simply good manners.

Once you have been introduced to the style of the past there will be no going back.

PRIVACY POLICY

To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.


USING YOUR DATA

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


DATA SHARING AND DISCLOSURE

Information about my customers is crucial for my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Reliable service providers such as national postal service or couriers. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if it is necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Your personal information is not transferred outside of the EU.


DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 11 years, as requested by my national authorities.


YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information, such as the right to ask to access, change, restrict or delete your stored data.


HOW TO CONTACT ME

For purposes of EU data protection law, I, Susan Hayward, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy conversations or at susanhayward407 [!at] mail.com