SwankWigs

Houston, Texas

260
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (66)
9 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (66)
260
sales
9 years
on Etsy
260
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (66)
9 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (66)
260
sales
9 years
on Etsy
260 Sales

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Announcement

Last updated on Mar 27, 2019
Hee-Hee

Contact shop owner

Hee-Hee

Reviews

5.0 (66)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About SwankWigs

Welcome to Swank Wigs: Cosplay Wigs by Hee-Hee!

Sales 260
On Etsy since 2017

Welcome to Swank Wigs: Cosplay Wigs by Hee-Hee!

Shop members

  • shop-member-photo
    Hee-Hee

    Grand Poobah Of Swank, Owner

    Hee-Hee has been cosplaying since 2006! While self-taught, wig styling has always been her favorite part of the craft; Think of her as a friendly, somewhat crotchety uncle person here to help your cosplay or event costume look GREAT!

Production partners

  • All base materials are from Arda Wigs

    Chicago, IL

    I am currently contractually obligated to only use Arda Wigs base wigs for all of my personal and commissioned wigs! Thankfully, I'd be using them regardless! (Note: I do not receive my commission materials for free.)

  • Pastel Monstaa Creations

    Dallas, TX

    Pastel Monstaa provided the artwork for the charms, as well as helped facilitate their creation!

Shop policies

Last updated on

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

More information

Last updated on May 18, 2022

Frequently asked questions

When will my wig be finished?

These will be preorders on select wigs, some with limited quantities! Once they're sold out, I may not be relisting them again!

Get 'em while you can! Individual information about processing time will be visible on each item's page. Most are posted at 6-8 weeks just to be safe.

Can I have a commission for a wig not listed?

Please check my Announcements section to see if custom commission slots are open! This is when you can request a wig for your favorite character or design, even if it isn't currently listed in my shop!

How do you ship the wigs?

When packaging your wig, I attach the wighead TO the box with hot glue and tape to make sure it doesn't bump around during transit. Depending on the style, I will also add padding around the project! When your item arrives, it is easiest for the client to cut the box open before attempting to free the wighead.

You can also keep the wighead secured on the bottom square of cardboard for balance purposes (if your wig is backheavy, for example, you can keep your wig on a shelf or desk and merely place small weights on the corners of the cardboard)!

I have a wig, can I send it to you to style?

Unfortunately I do not work with materials I have not purchased myself. In the past, I have been sent wigs and/or wefts that clients have claimed to be "new and unused," only to immediately be able to tell that they have been cut cup and that feel/smell of product. This can often give me more work in styling than I may have quoted you for.

So, for the sake of simplicity (and my own peace of mind), I will no longer be accepting styling jobs on wigs that the buyer already owns. I do apologize for the inconvenience- as this is definitely one of those "this is why we cant have nice things" cases.

Can I rush my order?

If you live in the US, you can! Please refer to the information in my item listings on how to request a deadline for your order BEFORE you purchase! Thanks!

**I unfortunately CANNOT offer rush shipping for International orders due to uncertainties with shipping times and customs.

My package arrived damaged!

Unfortunately this shop does not take responsibility to damages done by the post office.

However! If your wig is damaged when it arrives, please take a photo of the wig right out of the box! There are a few options we can work with- if it is an easy fix, I can send advice (through descriptions, photos, or maybe a short video if the situation calls for it) to help you fix it on your own.

OR you can send the wig back. If the wig's appearance matches the photo you sent before sending it, I will make repairs for the price of shipping (we will make a custom listing).

This offer does not hold if you damage the wig after wearing it yourself. In those cases I will charge a restyling fee!

I would like a refund.

If you request a refund before your base materials have been ordered, you will receive a full refund! This is usually 1-3 days after purchase.

Any time after that, until the time in which your wig is shipped, I cannot offer a full refund, but you will be given a partial refund of the labor cost! After materials have been purchased, that amount cannot be returned.

In the event you would like a refund after receiving your wig, you will have to ship the wig back to me in the condition you received it in (you will need to send a photo of the wig with your refund request). IF YOU WEAR THE WIG BEFORE REQUESTING A REFUND, I will not be able to offer a refund.

Wigs are like undies; once you wear them, the store won't let you return 'em!

I am ordering from outside the US!

Please keep the following Etsy policies in mind for overseas buyers:

Import duties, taxes and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Etsy sellers are neither required nor encouraged to pay customers' customs fees. Etsy sellers also cannot mark their items as Gifts or write a value lower than the order cost on shipping forms in order to avoid customs fees; this is illegal.

UK buyers should check out the following link for information on taxes and fees for their orders-

https://www.etsy.com/uk/help/article/5023

You're closed for custom commissions. Can I still ask about a custom order for the future?

For simplicity's sake, I do not handle any custom order business while custom commissions are closed. So unfortunately I cannot answer how much a wig for X character will be by the time I open back up, and I cannot reserve slots at this time either.

This also shows fairness to those who patiently wait for slots to open to begin asking about quotes and wig specifics, as I request. Thanks for understanding!

I ordered a wig! When can I poke you for updates?

Please keep in mind that I always have several wig orders going at once; this is one of the reasons processing time varies from 6-10 weeks (check your wig's listing to see processing time).

Some wigs I am able to finish in one sitting, so you may only receive finished photos for you to approve/request any changes to. I usually don't send WIP photos while it's being worked on, but I have made exceptions when I wanted the client's opinion on something before continuing.

You are welcomed to message me to ask where I am with your order, but keep your Processing Time or your Rush Due Date in mind when you do so! I may only begin your wig 1-2 weeks before the due date if I am fully booked.

I'm happy to say I haven't missed a due date yet!

Seller details