SweetDollyHouse

Dolly House

Moscow, Russia
5,765 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ♥ Be cute! Be sweet! Be kawaii! ♥ ヾ(@^▽^@)ノ
Please notice during the coronavirus pandemic international shipping takes much more time than usual.
Please read shop policies prior making a purchase!
Please contact me in English or Japanese ^_^
---------------------------
Custom Orders Welcome. Wholesale orders are available.
Please Contact me about re-making old designs.
No order cancellation.Sorry!
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♥ Instagram: @dollyhouseofficial

Announcement

Last updated on Jun 5, 2021

♥ Be cute! Be sweet! Be kawaii! ♥ ヾ(@^▽^@)ノ
Please notice during the coronavirus pandemic international shipping takes much more time than usual.
Please read shop policies prior making a purchase!
Please contact me in English or Japanese ^_^
---------------------------
Custom Orders Welcome. Wholesale orders are available.
Please Contact me about re-making old designs.
No order cancellation.Sorry!
---------------------------
♥ Instagram: @dollyhouseofficial

Items

5765 Sales
 

All Items

Valeria Natsui

Contact shop owner

Valeria Natsui

Reviews

Average item review
5 out of 5 stars
(1682)
See reviews that mention:
Quality 260 Shipping 164 Customer service 108

About SweetDollyHouse

Sales 5,765
On Etsy since 2013

Be Cute! Be sweet! Be Kawaii! with Dolly House!

Hello!
My name is Valeria Natsui.
I'm a founder, designer and artist of the Dolly House brand. All of the accessories at my shop are handmade by me using my own ideas.
I love spending days in my workshop surrounded by all things kawaii and sweet and creating more and more new cuties.
Hope you like my works! ^_^

Shop members

  • Valeria Natsui

    Owner

    Hello! I'm a founder, designer and artist of the Dolly House brand. All of the accessories at my shop are handmade by me using my own ideas. I love spending days in my workshop surrounded by all things kawaii and creating more and more new cuties.

Shop policies

Last updated on May 4, 2021

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Refunds and Exchanges

If for any reason you are unsatisfied you may return or exchange the item for equal value. Buyer pays return shipping fee and I will take care of the rest. My products are important to me and so is your satisfaction!

I can not be held responsible for packages lost or damaged due to the postal service. If you would like to purchase insurance, please contact me. Contact me prior to purchase to have the amount added to your order. Purchasing insurance will allow for refund in case of loss/damage during transit.
Payment
I accept payment via paypal only
Payment is due at time of checkout.
Please notice. I don't make order cancellation at my etsy shop.
Shipping
1. I will ship your order within 10 workdays after receiving your payment. All orders are shipped by Air Mail. I do my best to ship all orders ASAP ^_^
International shipping takes about 3 weeks. Please notce that sometimes it can take a little longer.

ATTENTION: During the pandemic and lockdowns intarnational shipping may take from 1 up to 5 months. If you are not ready to wait for your parcel, please, do not place your order!

All orders will be carefully packed to prevent any damage. Shipping cost always include handling/processing fee as well as suitable and secure packing material for your items (such as padded envelopes, boxes, bubble-wrap etc).

2. If you would like the package to be sent by priority mail please contact me. (Usually Express Mail (EMS): $50 and up)

3. Do confirm the Address and Telephone Number which you leave to me. Telephone Number is very important for the post office could contact with you in time, so please kindly check it carefully to avoid any unnecessary bothers and loss may bring to you.

4. Customers are responsible for any custom fees, import fees, and duty taxes charged by their county. We will do our best to help avoiding or reduce the custom fees by declare the items as "gift".
If you don't have any information about your country custom rules, please check with your custom firstly.

5. Make sure your shipping address is correct. If you supply the incorrect address, which causes your package to get returned to me, I will NOT ship it again for free. You will have to pay an extra shipping fee to have it sent again. Or your order minus original shipping fee will be canceled and refunded. So please check your address.

6. NOTICE: During the pandemic international shipping takes more time than usual( 6-12 weeks, sometimes more).
Dear customers, during the pandemic international flights are still not regular and when a parcel's status is "forwarded to the carrier", it will be waiting at the airport wharehouse for quite some time. I'm sorry for this inconvenience but during the pandemic international shipping is very slow T_T
My favorite website for tracking : www.17track.net/en
it shows every single tracking detail ^_^!
Additional policies and FAQs
•If you have any quetions about Dolly House , please feel free to contact me, I will response to you within 4 days after receiving your email.

•Сopyright
I don't sale accessories parts.
All items are based on Dolly House's design and have international copyrights. Nothing may be copied, molded or used otherwise without written permission from Dolly House

•Due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond 100% to those in the items themselves

•Your Feedback is really important to me, please take a few seconds to leave great feedback if you are satisfied with my products, thank you so much !!

• Each item is made by hand, for this reason your item may be slightly different.

• Dolly House's goods are not toys and are not suitable for children under 5 years old.

• DOLLY HOUSE JEWELRY CARE>>
Items should be stored out of direct sunlight, should not be subject to perfumes, or hair products so put them on last when getting ready. Findings will tarnish over time and may be gently polished with a soft cloth but never cleaned with harsh chemicals. Items should also not be worn while in the shower, pool, bathing, working out, washing hands or dishes etc.