SwitchSkin

Privacy Policy for Switch Skins

At Switch Skins, your privacy is important to us. This Privacy Policy explains how we collect, use, and share information when you purchase from our shop on Etsy, contact us, or otherwise interact with our services.

1. Information We Collect
To fulfill your order, we need to collect certain information from you, which you provide when purchasing from our shop. This includes:

Name
Email address
Postal address
Payment information
Details of the product you’re ordering
You may also choose to provide additional personal information if you contact us directly (e.g., for custom orders).

2. How We Use Your Information
We collect and use your information for the following purposes:

To fulfill your order: We use your personal information to process your order, ship your product, and provide customer support.
To comply with legal obligations: We may retain certain information if required by law (e.g., for tax purposes).
For communication: We may contact you via Etsy messages or email to resolve any issues related to your order.
3. Information Sharing and Disclosure
Your information is shared only in limited circumstances:

Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under Etsy’s Seller Policy and Terms of Use.
Service providers: We engage certain trusted third parties (such as delivery companies) to perform functions necessary to fulfill your order. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: We may collect, use, retain, and share your information if we are legally required to (e.g., for tax reporting or in response to a court order).
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and to comply with legal obligations. Generally, this means we will keep your data for 7 years for tax purposes, unless legally required to retain it for longer.

5. Your Rights
If you reside in certain territories, including the EU, you have several rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Change: You can request that we change, update, or delete your personal information.
Restriction: You can ask us to limit how we use your data.
Object: You can object to our processing of some of your information.
Complain: If you are unsatisfied with how we handle your data, you can raise a complaint with your local data protection authority.
6. How to Contact Us
For any questions or concerns regarding your privacy, please contact us via Etsy messages or at creativemomhustle@gmail.com.