This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
What Data do we collect and how do we collect it?

Whilst navigating our Etsy Shop at various different times you may decide to share your personal information. Below we have listed the types of personal information that may be collected, stored or used.

• Information regarding your visits to our Etsy Shop including the number of pages viewed, length of visit & referral source.
• Your email address, phone number and name if you choose to use our services such as contacting us via our Etsy contact us direct message.
• Information that is generated whilst using our Etsy Shop
• When making a purchase from our Etsy Shop the categories of data we may collect are your full name, phone number, email address, delivery address and payment information.
• f you choose to visit us at our office by appointment, we will require a phone number or email address and a possible form of ID if collecting goods bought online
• Any other personal information you choose to share with us.

Our Etsy Shop is not aimed for children under the age of 13 and does not knowingly collect their personal information. If a situation arises and we learn we have collected personal information from a child under the age of 13 then we will delete all data immediately from our systems.

How will we use your data?

Personal information submitted to us via our Etsy Shop will be used strictly for the purposes specified in this policy.

• Processing your orders and delivering your purchase
• Contacting you with relevant information regarding your order or enquiry
• Enabling the use of our services on our Etsy Shop.
• Keeping our Etsy Shop secure and to prevent fraud
• For processing returns and responding to complaints
• To improve our customer experience whilst shopping on our Etsy Shop

If you choose to submit a review or picture for publication on our website or social media, then we will publish and use that information in accordance with the license you grant us.

Information We May Share

In order to process and deliver your order we may share your personal information with the following

• Any of our employees to enable them to process your order
• Our insurers to cover any parcels in transit
• Our third-party service providers such as shipping companies.
• If we are required to do so by law
• In connection with any ongoing or prospective legal proceedings
• In order to establish, exercise or defend our legal rights (including providing information to other for the purposes of fraud prevention and reducing credit risk)

Marketing

At T. O’D Jewels we will not share or supply your personal information to any third party for marketing use.

Security Of Your Personal Data

At T. O’D Jewels we follow strict security procedures utilising both physical and electronic security protocols to help protect your personal information from unauthorized access, use or disclosure.
• We will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of your personal details.
• All electronic financial transactions entered through our Etsy Shop will be protected by encrypted technology
• You acknowledge that the transmission of information over the internet can be insecure, and we cannot guarantee or warrant the security of any personal data you transmit or disclose to us via the internet.
• You are responsible for keeping your password used for accessing our website confidential; we will not ask you for your password (except when you login to your account on our website).
What Are Your Data Protection Rights?

Our company T. O’D Jewels would like to make you aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request our company copies of your personal data.
• The right to rectification – You have the right to request that our company correct any information that you believe to be inaccurate. You also have the right to ask our company to complete any information you believe to be incomplete.
• The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to object to our company’s processing of your personal information, under certain conditions
• The right to data portability – You have the right to request that our company transfer the data we have collected to another organisation or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you wish to exercise these rights, please contact us via the following methods.

By email: info@todjewels.com
By Post: T. O’ Donoghue Ltd
T/A T. O’D Jewels
Suite 123, 100, Hatton Garden
London
EC1N 8NX