Announcement
Some of our items are in stock and some are made to order, please note the shipping Estimated arrival and if you'll need it fast, please contact us and upgrade to DHL Express shipping for only 10$.
Almost all of our scarves are unisex, so they'll be a great gift for him or for her!
Free DHL/Fedex Express shipping on every order 380$ and up.
I'm In advanced pregnancy, so we're still knitting and working, but a bit slowlier than usual. So please note that some items will be ready for shipment in 2-5 weeks. Please contact us if you have a rush for your order, and we'll do our best to make sure it will arrive faster.
Welcome to TOOSHAAYA, where the beauty and chaos balance of nature is always our primary influence. We are a mother-and-daughter duo who designs and handcraft elegant, one-of-a-kind knitwear made from sustainable, all-natural materials.
✢ Get your package fast with DHL/ FedEx Express for only 10$.
✢ We offer free shipping worldwide
✢ Get 10% off your first order when you subscribe to our mailing list (message us)
Thank you for visiting our shop, hope you enjoy it!
Tom & Tzameret
Featured items
Items
All Items
Reviews
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Kate on Mar 7, 2024
5 out of 5 starsExcellent shop, very high quality products
Tom and Tzameret responded on Mar 7, 2024
thank you so much 🙏🏻☺️💜
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lori2boys on Dec 23, 2023
5 out of 5 starsLovely wrap scarf , absolutely beautiful! Even better in person! and such fast delivery. I am once again wrapped in the warmth ! it's perfect and am so happy.
Tom and Tzameret responded on Jan 27, 2024
thank you so much for your kind words… we’re so glad you love it 🙏🏻💜🙏🏻 keep enjoying our items 💜
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Devorah on Dec 15, 2023
5 out of 5 starsThank you very much for this scarf! I wear these scarves from you a lot! I have even been known to wear two at once! 🇮🇱✡️🕎🩵💙
Tom and Tzameret responded on Jan 27, 2024
thank you so much 🙏🏻 it looks beautiful on you, definitely a great add to your collection , and it is a great idea to wear them together. enjoy 🙏🏻💙🙏🏻💙🩵🤍
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Kate on Nov 28, 2023
5 out of 5 starsA very beautiful cardigan: design, fabric, lightness. A very special piece. Thankyou Tom
Tom and Tzameret responded on Nov 28, 2023
thank you so much Kate, for your kind words, we are so glad you enjoy our creation 💜🙏🏻💜
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Kate on Nov 28, 2023
5 out of 5 starsAbsolutely beautiful, soft scarf. I will reorder as soon as it becomes available. Thankyou Tom
Tom and Tzameret responded on Nov 28, 2023
thank you very much Kate. we are so glad you are enjoying this, and we will restock it again asap. we’ll be happy to see you here again. thank you 🙏🏻💜🙏🏻
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Debora on Nov 9, 2023
5 out of 5 starsBeautiful piece, unique fabric, perfectly customised length, very flattering. Tom is amazing with customer support, thank you, truly pleased
Tom and Tzameret responded on Nov 9, 2023
thank you very much Debora for this wonderful and detailed review 🙏🏻💜 I’m so glad you are pleased ☺️
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Adrian on Oct 3, 2023
5 out of 5 starsGreat quality, item did match description, expectation was met. Thank you
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Lou on Aug 24, 2023
5 out of 5 starsThanks so much again, really adore the cardigan, exquisite on my wedding day and now wear it all the time, elegant, chic, beautifully made, very original
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About TOOSHAAYA
Nature is the inspiration, the aesthetic, the structure, the movement, the texture and the touch.
Shop members
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Tom Moatty
Owner, Designer, Maker
Daughter of Tzameret, Textile designer, and an artist.
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Tzameret Moatty
Owner, Designer, Maker
Mother, an art therapist, and an artist.
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Lee
Knitter
Our talented knitter who loves to knit.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Sizing details
✢ You will find detailed measurements under each item’s description
✢ Due to the handwoven nature of the pieces, when worn they will adapt themselves to the body of the wearer, resulting in changes in the size and shape of the garment as well as the eyelets, as they mold to suit your movements. The knitwear will arrive a little tight and expand slightly with time.
✢If you want to make sure about sizing please contact us with your size, height, and measurements, and will be glad to assist you to make sure you'll get the right size for you.
Care instructions
✢ To best preserve the garment, please be careful of snags when wearing jewelry.
✢ Hand-wash gently in cold water, separate from other items. Lay flat to dry.
✢ Each piece comes in a small cotton bag to use for storing your garments when not in use. This is to protect it from keys, zippers, and other sharp objects. The bag is washable and breathable for the best health of your garment.
✢ Once purchased, Tooshaaya is not responsible for pulled threads.
Gift wrapping and packaging
All items come in a unique, hand-made recyclable bag. The thoughtful materials and presentations make for a memorable experience that is ready for gift giving. Illustrated greeting cards may be purchased at an additional price upon checkout.
Wholesale availability
We gladly offer wholesale. Please contact us for more information.
Custom and personalized orders
✢ If you would like to see any changes to our listed designs, please reach out and we will see if it’s something we can do.
✢ Please take into consideration -that items that custom and personalized orders are not returnable, and can't be exchanged or refunded.
Returns & exchanges
It is important to us you'll love your order and enjoy the item/s.
If you wish to exchange or return, no problem, contact us first and we'll write you all the details.
Item/s must be unworn, new, and in their original condition.
Shipping costs are not refundable.In the case of refund, we will deduct the shipping cost, pulse an additional 10$-25$ for that together is the minimum of the real shipping costs.
In the case of exchanges - the shipping cost isn't reduced from the store credit amount, and we absorb it.
The return shipping cost is at your expense and is not refundable.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Which will be deducted from the refund amount.
Thank you
International Shipping & Tracking
**YOUR CORRECT ADDRESS IS VERY IMPORTANT
The buyer is responsible for giving their correct and current delivery address and details.
PLEASE DOUBLE check your shipping address.
Please also check your ZIP code.
We’ll write you a tracking number and it is the BUYER RESPONSIBILITY to track your order shipment and to update us if there is a delay or missing details, and we’ll do everything in our power to assist you and make sure you’ll get your order.
In case of the address is incorrect or the buyer exceeds the maximum holding time and the package is returned to the seller, the seller agrees to reship the package only if the buyer pays for the repeat shipping. We do not take any responsibility for unclaimed packages.
Shipping rates and delivery time
We offer two shipping options:
*1. FREE SHIPPING*
We are shipping via Belgium Post, and when the parcel reaches your country it is handed over to your local postal service.
When the item is finished and ready for shipping, it takes about 5-21 business days to deliver to the address.
*2. EXPRESS SHIPPING*
We are shipping via DHL Express. It takes 1-5 business days to deliver to the address.
IMPORTANT! We must have your phone number for this shipping - Please make sure to write it in the personalization tab when you place the order. We can't ship it without it.
We can't be responsible for delays due to customs or weather or missing phone number.
Express shipping rates – 10$.
*Orders of more than 300$ are shipped to DHL Express for free.
Please note
We cannot be held responsible for stolen packages, damages occurring during the shipping process, undelivered items or custom fees. Once your item reaches your Country it is in total control of your country's Postal Service.
We can not issue refunds for undelivered or lost packages.
Please track your shipment and let us know if there is a delay or any problem and we’ll do our best to help.
You are responsible for knowing and paying your country's customs fees.
We are not responsible for this. We will not accept packages that were refused due to custom charges.
We do ship Worldwide.
Please note that during the Holiday season and the delivery terms are longer.
IMPORTANT: Shipments may be delayed during a pandemic worldwide!
Customs and import taxes
You are responsible for knowing and paying your country's customs fees. We are not responsible for this.
In most destinations, there are no additional fees for customs or import taxes, such as in the United States and in most EU countries.
But, in some countries, like Germany, The UK, and Italy, there may be additional fees, like vat tax. Our items are COUNTRY OF ORIGIN- ISRAEL. You can check about your country’s customs laws.
Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.
Seller details
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