guardiansan on Nov 22, 2016
Really enjoyed reading your comics in colour printed format, and it's much easier than trawling through your website checking I haven't missed one out :) Unfortunately arrived with the bottom corner a little squashed, it looks like it may have been damaged in transit but otherwise a beautiful well illustrated book about a beautiful couple :D
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Shipping speed: I ship via regular Japan post. It can take anywhere between 1 - 4 weeks to arrive on your doorstep... but it depends. Most books arrive in the 2-3 week window.
Wrong shipping address: If you accidentally give me the wrong shipping address, let me know ASAP - so I can send it to the correct place! If I've already shipped the book(s), though, you will have to wait until the package is returned, so I can repackage and re-send the books. In this case, you will need to pay for additional shipping.
If you give me the correct address and the book is returned (for an unknown reason) or never arrives (also for an unknown reason), I will ship you a new book free of charge. Please let me know if the book hasn't arrived after four weeks.
If you accidentally give me the wrong shipping address (and the book gets returned), you will need to pay for additional shipping, so I can send it to you.