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Reviews
4.9
(51)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Sharon on Jul 8, 2026
5 out of 5 starsHighly recommend! Got this for my husband's birthday and he loved it! They went above and beyond to make sure I had it on time. Greatly appreciate the extra effort!
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About TextileThreadsWear
Sales
293
On Etsy since 2024
Production partners
-
A print shop
United States
A Production Partner
Shop policies
Last updated on Aug 1, 2024
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
Mar 5, 2026
Frequently asked questions
Can I cancel my order after it has been placed?
Once an order has been sent to production, it cannot be canceled or modified.
Please double-check your order details, including size and color, before finalizing your purchase.
What is your policy on returns and exchanges, and under what conditions can I get a refund?
We do not accept returns or exchanges if you ordered the wrong size, color, or simply do not like the product. Each item is made to order.
Refunds are issued if a replacement order has issues that cannot be resolved.
We do not offer refunds for issues caused by incorrect order details provided by the customer.
How long does it take to produce and ship my order?
Production typically takes 1-5 business days (usually 2 days).
Standard Shipping within the U.S. takes 2-5 business days (usually 3 days).
What should I do if my item arrives damaged or there are issues with my order?
If you encounter problems such as misprinted, damaged, or defective items, please contact us within 3 weeks from the date of receipt. Please provide clear photographs as evidence.
We offer free replacements for items with manufacturing errors, printing issues, or if the product received differs significantly from the description.
For DTG products, there is a tolerance of 0.5” for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
What if my package is marked as delivered but I haven't received it, or my order is lost in transit?
If the package is marked as delivered by the carrier but you have not received it, we recommend contacting the local delivery service for more details, as the package may have been left in an unexpected location. We will assist from our side, but please note that replacement costs may not be covered.
If your order is lost in transit, notify us within 3 weeks following the estimated delivery date. For orders lost over 10 business days (35 for international), we will replace the item free of charge.
What happens if my order is returned due to an incorrect address?
If an order is returned due to a wrong or insufficient address, you are responsible for the reshipment fee. You have a 7-day window to arrange for reshipment upon the package's return. Full refunds are not available for incorrect addresses; only partial refunds may be provided.
Who is responsible if my order is faulty?
If the mistake is on our side, we will bear all costs associated with resolving the issue.
Are there exceptions for returns and exchanges, especially for custom prints?
Generally, we do not offer returns or exchanges for custom orders.
However, we strive to find a fair solution, which might include a discounted replacement or, in rare cases, a return where the buyer covers return shipping.
How can I contact you if I have an issue with my order?
If you encounter any issues with your order, please contact us promptly.
We are committed to resolving any problems and providing the best solution, whether it's a replacement or a refund (if eligible).
Why was my personalized order canceled?
For trademark reasons, we only allow custom text that is chosen from our approved list of suggestions. If a custom phrase falls outside of those options, we unfortunately have to cancel the order. We appreciate your understanding and encourage you to choose from the provided list to avoid delays or cancellations.
Sometimes we may need to confirm personalization details before sending your order to production. If we message you for clarification and don’t receive a response within 48 hours, we may cancel and refund the order to avoid delays. You’re always welcome to reorder anytime once the details are confirmed.
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