TheBalanceBoost

Etsy Privacy Policy – The Balance Boost LLC

1. Information I Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to me), such as:
* Your name
* Email address
* Postal address (if applicable)
* Payment information (processed by Etsy; I do not receive your full payment details)
* Details of the product you’re ordering
You may also choose to provide additional information if you contact me directly via Etsy Messages or email.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
* To provide my services—fulfilling your order, delivering digital downloads, and offering customer support.
* If necessary to comply with a legal obligation, such as tax reporting or responding to lawful requests.
* To communicate marketing updates (only if you opt in) through my website or email list.
* To improve my products and customer experience.

3. Information Sharing and Disclosure
I share your personal information only in limited circumstances:
A. Etsy
I share information with Etsy as necessary to provide my services and comply with Etsy’s policies and terms.
B. Service Providers
I may use trusted third-party companies (such as email services or cloud storage) to deliver files or manage opt-in marketing. These providers receive only the information necessary to perform their services.
C. Legal Compliance
I may collect, retain, or share your information if I believe in good faith that it’s necessary to:
* Respond to legal or government requests
* Protect my rights
* Prevent fraud or enforce my policies

4. Data Retention
I retain your personal information only for as long as necessary to:
* Fulfill your order
* Provide customer support
* Comply with legal, tax, and regulatory obligations
After that, your data is deleted or anonymized when no longer required.

5. Transfers of Personal Information**
I may store and process your information through third-party services located in the United States. As a result, your information may be transferred to a jurisdiction with different data protection laws.

6. Your Rights
If you live in certain territories (including the EU, UK, and some U.S. states), you have rights regarding your personal information:
* Access to the data I hold about you
* Correction, deletion, or restriction of use
* Objecting to processing in some cases
* Requesting a portable copy of your data
To exercise any of these rights, contact me at hello@thebalanceboost.com.

For purposes of data protection law, I, Holly Phillips of The Balance Boost LLC, am the data controller of your personal information. You may contact me with questions by sending a message through Etsy, or by emailing me at: hello@thebalanceboost.com